Remote Customer Service Representative

4 weeks ago


Youngstown, United States Remote Customer Service Full time

About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner. Key Responsibilities • Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers. • Problem Resolution: Resolve customer issues and complaints effectively, ensuring customer satisfaction. • Product Knowledge: Maintain a deep understanding of products and services. • Data Entry: Accurately enter customer information and update account records. • Communication: Communicate clearly and effectively with customers, both verbally and in writing. Qualifications • High school diploma or equivalent • Excellent customer service skills • Strong communication and interpersonal skills • Ability to work independently and as part of a team • Proficient with computer systems and software • Reliable internet connection and home office setup Benefits • Flexible work schedule • Competitive salary and benefits package • Opportunities for professional growth and development • Work-from-home environment Join our team and provide exceptional customer service from the comfort of your own home



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