Director, Marketing Agency Operations
2 weeks ago
Description
Ultimately accountable for:
Delivering quality marketing services to clients in the most efficient way possible.
What does success look like?
Satisfied clients (optimized timelines, quality of deliverables and service)
Associate satisfaction (work matches skillset, transparency of work, reasonable workload/space to work)
Key responsibilities:
High level resource planning and strategic resource decision-making
Collaborate with senior leadership to drive operational and change management initiatives to streamline delivery
Identify, develop and implement new systems, processes and protocols that enable efficient, consistent and seamless service delivery across the organization and - ultimately - to clients.
Work closely with project and account managers in overseeing budgets, utilization, and other agency KPI’s
Strategic input to organizational planning
Reporting to agency leadership
Oversee operational functions including project management, traffic, production
Manage relationship, budget and oversight of 3rd party vendors
Recruit to and promote a culture that encourages top performance
Qualifications
You’re a great fit if you:
Are an excellent communicator with stellar interpersonal skills
Can turn data into the right decisions
Are comfortable managing and adapting complicated processes to support clients and associates
Have experience evaluating and adopting new technologies
Stay calm and focused under pressure
Affect and lead change successfully
Are skilled at mentoring, motivating, leading and managing diverse workforce
Are an analytical thinker and system builder that is able to think big picture and break it down into an executable plan
Have a proven record of managing people
Have a growth mindset
Education/Previous Experience
Bachelor's Degree in Business, Marketing, Communications or related field with a minimum of ten (10) years of experience in a related field; MBA preferred.
At least five (5) years of leadership experience.
OR ~
Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications
None
Job:
Marketing
Primary Location:
US-FL-St. Petersburg-Saint Petersburg
Organization
Marketing
Schedule
Full-time
Job Shift
Day Job
Travel
No
Req ID:
2401596
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