Parts Call Center Representative

3 weeks ago

Olympia, United States Western Star Northwest Full time

Overview:

Built upon over 35 years of helping customers satisfy their transportation needs, Gordon Truck Centers, Inc. (GTC) is an expanded network of 15 dealerships doing business as Freightliner Northwest, Western Star Northwest, and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications.

We are the premier Dealership Family in the Pacific Northwest and we build our team with the best employees. The expertise and efficiency of our team delivers first class service to our customers, safely and reliably and we offer a variety of career opportunities across our dealership network.

Responsibilities:

The Parts Call Center position is responsible for providing accurate and timely price quotes and other information to customers for all our store locations, using the Company telephone system, with a high degree of efficiency, and to sell heavy duty truck parts using parts manuals, both hard copy and electronic, with excellent customer service skills.

Not located near Olympia, WA? No problem We may be able to support this role at one of our other WA or OR locations. Just ask

Qualifications:

Examples of Essential Functions of the Job

  • Provide excellent support to our customers. Locate available parts using identified resources for when the dealership is out of stock of requested parts.
  • Greet and assist customers with parts orders and questions using the Company telephone system.
  • Use and operate a multi-line telephone system, computer and computer programs (such as Microsoft Office, Excel, typing) with efficiency and accuracy.
  • Invoice and process credit card transactions.
  • Manage workflow in a face paced environment, with the ability to provide excellent customer service.
  • Manage tasks in a well-organized and detail oriented manner.
  • Respond to customer and supplier inquiries about order status, changes or cancellations.
  • Build relationships with internal and external customers.
  • Other duties as assigned.

Job Requirements

Education: High school diploma or equivalent preferred.

Other: Must be able to operate a computer and telephone

Experience: previous customer service and parts experience required.

Skills: Must be professional and safety minded at all times. Good communication skills. Good customer service skills. Ability to prioritize and multi-task and work in a fast-paced environment. Able to work with minimal supervision and direction. Ability to work independently as well as part of a team.

Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successful perform the essential functions of the job. Reasonable accommodation may be available to enable people with disabilities to perform the described essential functions.) Will be up and down from desk during work shift. Extensive use of telephone and computer monitor and keyboard.

Environmental Demands: Primarily indoor work. Moderate noise level in office environment.

Hours: to be determined

CONCLUSION

We are an equal opportunity employer.

All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities.

  • Service Department Call Center Representative

    3 days ago

    Olympia, United States Hanson Motors Full time

    Job DescriptionJob DescriptionWe are seeking energetic individuals to join our unique and fast-paced Service Department Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.In this role, you will be the link between customers and the service department....

  • Member Engagement Representative

    4 weeks ago

    Olympia Fields, United States SOUTHLAND CARE COORDINATION PARTNER Full time

    Job DescriptionJob DescriptionJob Description: The HRS Member Engagement Representative applies excellent member engagement skills to facilitate health risk screening completion by assigned health plan members.ROLE AND RESPONSIBILITIES• Engage Health Plan member and employ professional techniques during verbal communications, electronic correspondence, and...

  • CNA - Transitional/Long Term Care

    2 weeks ago

    Olympia, United States Providence Health & Services Full time

    Providence is calling for Certified Nursing Assistants (CNAs) to Providence Mother Joseph Care Center in Olympia, Washington. Benefits and perks: * Competitive pay (including holiday pay & shift pay differentials) * Best-in-class benefits - full medical, dental and vision coverage from your first day * 401(k) plan with employer matching & complementary...

  • Senior Field Representative

    1 week ago

    Olympia, Washington, United States Berkshire Hathaway GUARD Insurance Company Full time

    Overview Berkshire Hathaway GUARD Insurance Companies, an A+ rated Property & Casualty insurer, is seeking a Senior Field/Marketing Representative for Oregon/Washington/Idaho territory. We would like to fill this position in Washington. This person will be responsible for appointing independent agents to represent the company, monitoring agency performance...

  • Hematologist/Oncologist Needed for Locum Tenens Coverage at Large Medical Center in Olympia, Washington

    3 weeks ago

    Olympia, United States LocumTenens.com Full time

    Start Date: ASAPA large medical center that is part of a large health system is seeking a hematologist/oncologist for locum tenens coverage.Olympia is the capital of Washington State! While on assignment, visit Percival Landing Park which has a boardwalk and art for you to enjoy!There will be outpatient clinic only. The schedule is 4-5 days per week from...

  • Senior Field Representative

    7 days ago

    Olympia, United States Berkshire Hathaway GUARD Insurance Company Full time

    Overview Berkshire Hathaway GUARD Insurance Companies, an A+ rated Property & Casualty insurer, is seeking a Senior Field/Marketing Representative for Oregon/Washington/Idaho territory. We would like to fill this position in Washington. This person will be responsible for appointing independent agents to represent the company, monitoring agency...

  • Hematologist/Oncologist Needed for Locum Tenens Coverage at Large Medical Center in Olympia, Washington

    3 weeks ago

    Olympia, Washington, United States LocumTenens Full time

    Start Date:ASAPA large medical center that is part of a large health system is seeking a hematologist/oncologist for locum tenens coverage.Olympia is the capital of Washington State While on assignment, visit Percival Landing Park which has a boardwalk and art for you to enjoyThere will be outpatient clinic only. The schedule is 4-5 days per week from 8a-5p....

  • Network Operations Center Technician

    3 hours ago

    Olympia, United States Mindlance Full time

    Position Summary: Title: NOC Technician II Duration : Long Term Location: Washington, DC 20433 100% Onsite : This position requires the technician to work onsite at the location and take rotation through weekend and night shifts. Must Have: Cisco Services Description: The Network Operations Center (NOC) is part of the Network Infrastructure Unit (ITSNI),...

  • Obstetrician/Gynecologist

    4 weeks ago

    Olympia, Washington, United States Providence Full time

    Seeking a full-time Obstetrics/Gynecology physician to join the Providence St. Peters Hospital in Olympia, Washington. You will be part of a hospital that has 8 labor rooms, 19 postpartum rooms, 5 triage beds in the birthing center and completes more than 2,000 deliveries per year. This is a great opportunity to be part of a rapidly expanding OB/GYN group...

  • Obstetrician/Gynecologist

    3 weeks ago

    Olympia, United States Providence Full time

    Seeking a full-time Obstetrics/Gynecology physician to join the Providence St. Peters Hospital in Olympia, Washington. You will be part of a hospital that has 8 labor rooms, 19 postpartum rooms, 5 triage beds in the birthing center and completes more than 2,000 deliveries per year. This is a great opportunity to be part of a rapidly expanding OB/GYN group...

  • ObGyn

    7 days ago

    Olympia, United States Provider Solutions & Development Full time

    ObGyn physician employment in Washington : Seeking a full-time Obstetrics/Gynecology physician to join the Providence St. Peters Hospital in Olympia, Washington. You will be part of a hospital that has 8 labor rooms, 19 postpartum rooms, 5 triage beds in the birthing center and completes more than 2,000 deliveries per year. This is a great opportunity to be...

  • Obstetrician/Gynecologist

    4 weeks ago

    Olympia, United States Provider Solutions & Development Full time

    Seeking a full-time Obstetrics/Gynecology physician to join the Providence St. Peters Hospital in Olympia, Washington. You will be part of a hospital that has 8 labor rooms, 19 postpartum rooms, 5 triage beds in the birthing center and completes more than 2,000 deliveries per year. This is a great opportunity to be part of a rapidly expanding OB/GYN group...

  • Specialty Territory Sales Manager

    3 days ago

    Olympia, United States Ashfield Health, LLC Full time

    Specialty Territory Sales Manager page is loaded **Specialty Territory Sales Manager** **Specialty Territory Sales Manager** locationsWashington, DC time typeFull time posted onPosted 2 Days Ago job requisition idJR23479 Ashfield Healthcare has a long-standing partnership with Aquestive Therapeutics a leading pharmaceutical company, dedicated to bringing...

  • Dietitian

    1 week ago

    Olympia Fields, United States Dialysis Care Center Full time

    The Dietitian provides nutritional services to patients in order to maximize the patients’ well-being and improve outcomes. Works as part of an Inter-Disciplinary Team to maximize patient care and support the company to meet the goals of the QAPI activities.PRIMARY DUTIES / ACTIVITIES:Monitor subjective and objective data to determine the need for timely...

  • Cardiothoracic Surgeon

    4 weeks ago

    Olympia, Washington, United States Providence Full time

    Swedish Medical Group is seeking a full-time, board eligible or board-certified Cardiothoracic Surgeon to join a collaborative Puget Sound CT surgery team at Providence St. Peter Hospital in Olympia, Washington. Join a collegial team of surgeons and advanced practice providers as part of a reputable practice that has been part of the Olympia community for...

  • Cardiothoracic Surgeon

    4 weeks ago

    Olympia, United States Provider Solutions & Development Full time

    Swedish Medical Group is seeking a full-time, board eligible or board-certified Cardiothoracic Surgeon to join a collaborative Puget Sound CT surgery team at Providence St. Peter Hospital in Olympia, Washington. Join a collegial team of surgeons and advanced practice providers as part of a reputable practice that has been part of the Olympia community for...

  • Cardiothoracic Surgeon

    4 weeks ago

    Olympia, United States Providence Full time

    Swedish Medical Group is seeking a full-time, board eligible or board-certified Cardiothoracic Surgeon to join a collaborative Puget Sound CT surgery team at Providence St. Peter Hospital in Olympia, Washington. Join a collegial team of surgeons and advanced practice providers as part of a reputable practice that has been part of the Olympia community for...

  • Gastro Opportunity in Olympia, Washington

    2 weeks ago

    Olympia, United States The Curare Group Full time

    Gastroenterologist opportunity in Olympia Washington. Several physicians and APP's on staff, state of the art endoscopy center. This gorgeous waterfront community has a low cost of living, excellent public and private schools, a plethora of outdoor recreations both land and sea, and plenty of restaurants and shopping. Easy access to Seattle and Portland. ...

  • Palliative Care Physician

    4 weeks ago

    Olympia, United States Providence Full time

    Providence is seeking a board-certified/board-eligible Palliative Care physician to join its interdisciplinary team in beautiful South Puget Sound while working a desirable 4/10 schedule. You will be part of a well-established Palliative care program that covers two hospitals and one clinic throughout the Olympia area. The primary location is based at the...

  • Palliative Care Physician

    3 weeks ago

    Olympia, Washington, United States Providence Full time

    Providence is seeking a board-certified/board-eligible Palliative Care physician to join its interdisciplinary team in beautiful South Puget Sound while working a desirable 4/10 schedule. You will be part of a well-established Palliative care program that covers two hospitals and one clinic throughout the Olympia area. The primary location is based at the...