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Retail Customer Service Associate

2 months ago

Scarborough, United States Mainely Tubs Full time

Job Type

Full-time

Description

Embark on a Rewarding Retail Experience with Mainely Tubs

Are you a customer service enthusiast with a passion for creating exceptional experiences? Become an integral member of Mainely Tubs as a Retail Counter Associate.

Key Responsibilities

  • Welcoming Ambassador: Greet and engage customers with a warm welcome as they enter the showroom, creating a positive and inviting atmosphere.
  • Customer Service Specialist: Assess customer needs and provide tailored solutions to address their inquiries and problems, ensuring a personalized and memorable experience.
  • Phone Liaison: Answer incoming calls and providing information and assistance to customers.
  • Point-of-Sale Expert: Work with cash registers, process payments, and ensure accurate and efficient transactions, contributing to a seamless customer experience.
  • Sales Support: Work with our product specialists on the floor to provide up-to-date materials to aid our customers, providing a wonderful experience with accurate and helpful information about their purchase.
  • Showroom Presentation: Showing pride in our showroom by maintaining a clean and pleasant experience.
  • Service Support: Collaborate with the service team by looking up and pulling parts for customers, facilitating smooth service operations.
Requirements
  • Customer Service Proficiency: Prior customer service experience ideally in a retail environment is preferred
  • People Skills: Exceptional interpersonal and communication skills, with a genuine desire to assist and connect with customers.
  • Tech Proficiency: Comfortable using point-of-sales systems, cash registers, and other retail-related technologies.
  • Team Player: Collaborative mindset, ready to contribute to a positive and dynamic work environment.
  • Schedule: Part-time; some flexibility based on needs.
Why Join Mainely Tubs:
  • Hands-On Learning: Gain practical experience and knowledge in a supportive environment.
  • Team Setting: Join a team of experienced professionals who are passionate about what they do. We work hard, support each other, and celebrate successes together.
  • Benefits: We are 100% employee owned and all team members begin receiving annual grants of company stock in their second year. Other benefits include health insurance, 401(k) with match, paid time off and more.


Salary Description

$20-$22/hr