Patient Access Rep

3 weeks ago


Flower Mound, United States Resurgens Orthopaedics Full time

Job Type Full-timeDescriptionSchedule: Monday - Friday 8AM - 5PMSome rotating early 7:30 weekly arrivals.Will require a rotating weekly schedule to work at our Northlake location. SUMMARY: Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer. DUTIES AND RESPONSIBILITIES:Welcomes patients into the practiceHandles registration by entering patient demographicsVerifies patient insurance and collect copaysData Entry to ensure accurate patient billingScanning patient information into EMRClear understanding of insurance plans to ensure proper appointment schedulingOperate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipmentAbility to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP Adhere to company dress and appearance requirementsPerforms other related duties as assigned by management.Requirements At least 2 years of medical experience, preferredAt least 2 years of previous experience in customer service roleKnowledge of Practice management system, preferredExperience using EMR systems, preferredMulti-Tasking skills, requiredStrong communication and customer service skills necessaryExcellent written and oral communication skills



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