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In-House Temporary Recruiter

4 months ago

Dickson, United States Proman Staffing Full time

Job Type

Temporary

Description

The Recruiter will assist walk-in applicants with completion of job applications and related documents and conduct group orientations prior to placement by recruiting staff. Manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Process weekly payroll.

Responsibilities

  • Provides customer service and support to all applicants at the kiosks and front desk.
  • Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
  • Provides accurate and timely weekly payroll input.
  • Conducts pre-employment screening and reference checks as needed.
  • Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters.
  • Facilitates employee orientation training and client-specific testing.
  • Effectively communicates the skills required and expectations of jobs to which employees are dispatched.
  • Maintains effective business relationships and communications with all Proman Staffing clients.
  • Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
  • Ensures accuracy & completeness of assignment information in Avionte at all times.
  • Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
  • Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
  • Counsels, coaches, and takes disciplinary action with service employees when necessary.
  • Participates effectively in and encourages a "team" working environment.
  • Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
  • Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
  • Completes certification within one year of hire.
  • Cross-trains with other functional areas of the business to provide backup as needed.
  • Other tasks as assigned.
This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.

Requirements

Job Requirements
  • Strong PC skills, including Microsoft Word, Excel & Outlook.
  • Excellent communication and organization skills.
  • Ability to multitask and work effectively in a busy environment.
  • Strong team player with a high level of respect & appreciation for diversity.
  • Strong knowledge of Avionte ATS.
  • Flexibility to adapt to a frequently changing business environment.
  • Dependability and reliability.
  • Ability to analyze information quickly to make decisions and solve problems.
  • Bilingual (Spanish and English) skills may be required.
  • This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant's window.
  • Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
  • May involve some lifting of files and boxes. May involve bending or standing to file documents.
  • Must be able to travel to other branch offices to assist as needed.
Qualifications
  • Must be high school graduate.
  • AA degree preferred. May substitute work experience in retail, customer service or human resources position.
  • Must have experience in a customer service environment.
  • Familiarity with or experience in an industrial, manufacturing or logistics environment is a plus.
  • Previous experience in a fast-paced environment.