Pharmacy Technician Supervisor

Pharmacy Technician Supervisor As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location: 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500160 Pharmacy SMH Work Shift: UR - Day (United States of America) Range: UR URC 209 H Compensation Range: $25.09 - $35.12 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities This is a line supervisor role. The technician supervisor will have the knowledge and skills of at least a Certified Pharmacy Technician on the career ladder and will spend a dedicated portion of time functioning as a member and leader of the technician team. The supervisor will have responsibility for assuring adequate training and management of training materials for their area of supervision, in conjunction with the Training Specialist for their area (if applicable). The technician supervisor will establish the work schedule for the area of supervision. They will conduct evaluations of performance and manage HR related issues for their direct reports. Responsibilities and tasks are consistent with state, federal and local regulations; and consistent with the functions of a pharmacy technician. The technician supervisor will have direct supervisory responsibility for the technician team in the relevant area of supervision under the oversight of the Pharmacy Technician Operations Supervisor. All technician dispensing and drug preparation activities must be under the direct supervision and approval of a licensed pharmacist, and this level of supervision is not intended to change that relationship. Typical Duties Pharmacy Operations: Fulfill the responsibilities of a pharmacy technician in the area of supervision with a high level of knowledge and skills. Demonstrates competency in the set-up and filling of medication orders in relevant areas of supervision. Competent in the operation and troubleshooting of pharmacy automation. Serves as a role model for excellent customer service. Demonstrates an ability to retrieve information and effectively communicate responses. Demonstrates an ability to troubleshoot problem orders. Knowledgeable concerning pharmacy regulatory requirements. Knowledgeable and competent to provide operational coverage. Qualified to train technicians and assess on-going competency. Competent to perform monthly unit inspections. Have adequate cross-training. Able to serve as a leader on the shift. Training and Quality: Coordinates the training schedule and assignments. Assures accurate and timely documentation of all training experiences. Establishes a process for on-going and timely evaluation. Coordinates with supervisors in other functional areas. Assures all training materials are maintained. Establishes competency assessments. Identifies areas of quality, regulatory or operational improvement. Personnel Management: Establishes a team schedule. Frequent interaction with pharmacy managers. Establishment and maintenance of positive team dynamics. Manages issues and conflicts. Serves as liaison between technician and pharmacy leadership. Manages the interview and hiring decision process. Conducts performance evaluations. Monitors time and attendance. Conducts progressive discipline. Promotes employee engagement. Qualifications Bachelor's degree preferred. 3 years of acute hospital pharmacy experience as a pharmacy technician, or relevant management experience. Or equivalent combination of education and experience required. Demonstrates an aptitude and ability to effectively provide leadership. Be of good moral character. Certification from a nationally accredited pharmacy technician certification program. NYS Pharmacy Technician Licensure and Registration preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law.