Aftersales & Training Assistant

3 weeks ago

Miami, United States Isuzu Motors Limited Full time

JOB DESCRIPTION

Supports after-sales and training-related administrative duties, including but not limited to processing payments, creating presentations, and gathering and reporting data from/to the dealers for training, quality, and warranty operations. Assists in applying other Isuzu policies to the aftersales process according to application guidelines. Provides aftersales and training assistance to Isuzu-related companies and departments when needed.

PRINCIPAL DUTIES & RESPONSIBILITIES

1. Reviews, collects Technical Information Report (TIR) data, and supports investigation with Isuzu Motors Limited (IML); prepares an internal report and the related answer to dealers.

2. Receives AR (Authorization Request) submitted by the dealers, applies Isuzu policies, and generates management reports. Supports IML requests and communicates with the dealers.

3. Receives and answers official communication with the dealers about gathering service and training information and creates related reports.

4. Retrieves information as requested from records, emails, minutes, and other related documents; prepares written data summaries when needed.

5. Maintains updated user information for the Isuzu Latin American & Caribbean (ILAC ) Learning Management System (LMS) and makes reports related to training performance for each dealer and ILAC top management.

6. Coordinates payments related to the aftersales and training activities by responding to and resolving administrative inquiries and questions.

7. Records and distributes minutes or other records for meetings.

8. Supports aftersales team with administrative duties on training facility and training events.

9. Performs miscellaneous job duties as assigned.

ORGANIZATIONAL RELATIONSHIPS

  • Reports to: Sr. Manager, Aftersales & Training
EDUCATION, EXPERIENCE & TRAINING
  • Associates of Arts degree or equivalent directly related work experience and preferably pursuing a Bachelor's degree in business, accounting, or engineering.
  • Minimum one year of experience in business, sales administration, or related field
KNOWLEDGE
  • Knowledge of office management policies, technologies, and procedures
  • Basic project management and budget administration knowledge
  • Understanding service and parts operations, including quality and warranty systems, is a plus
  • Exposure to a Learning Management System (LMS) is a plus
  • Basic usage of Power Bi software is a plus
SKILLS & ABILITIES
  • Proficient PC skills in Microsoft Office applications (database, graphics, presentation, spreadsheet and word processing)
  • Excellent written and verbal communication and presentation skills
  • Fluent in Spanish and English
  • Strong analytical skills
  • Internet search techniques


PHYSICAL STANDARDS

The employee must be able to access, enter, and retrieve data using a computer. There are occasional instances requiring lifting of light to average objects (5 lbs. to 60 lbs.) and rare instances requiring lifting of heavy objects (over 60 lbs.).

Requires international travel over 5% - 15% of the time, including overnight stays.

Pay scale for this position is between $45,662 and $54,794. The actual compensation will be determined based on experience and other factors permitted by law.

#ISZA #LI-Hybrid

  • Aftersales Coordinator

    1 month ago

    Miami, United States CareerBuilder Full time

    Position Overview: As part of the Business Development team, Aftersales Coordinators are responsible for proactively cultivating relationships with our existing client base by contacting them and making them aware of opportunities to trade out of their current vehicles for a brand new vehicle. This position will have a direct impact on our success by...

  • Aftersales Coordinator

    1 week ago

    Miami, United States Warren Henry Automotive Group Full time

    Position Overview: As part of the Business Development team, Aftersales Coordinators are responsible for proactively cultivating relationships with our existing client base by contacting them and making them aware of opportunities to trade out of their current vehicles for a brand new vehicle. This position will have a direct impact on our success by...

  • Aftersales Coordinator

    4 weeks ago

    North Miami, United States Warren Henry Automotive Full time

    Position Overview As part of the Business Development team, Aftersales Coordinators are responsible for proactively cultivating relationships with our existing client base by contacting them and making them aware of opportunities to trade out of their current vehicles for a brand new vehicle. This position will have a direct impact on our success by...

  • Aftersales Technical Support Specialist

    46 minutes ago

    Miami, United States Porsche Cars North America Full time

    TasksTasks Position overview The Aftersales Technical Support Specialist is responsible for technical support on all techncial topics and requests in the PLA region.The individual is the Chief Technician for over 44,000 vehicles and 180 technicians in the markets, and is the liaison between dealers/ importers and Porsche headquarters Germany (PAG) on...

  • Marketing Assistant

    2 weeks ago

    Miami, United States Paramount Residential Mortgage Group Full time

    Overview: As a Marketing Assistant, you will create raving fans by supporting the branch sales staff with providing excellent customer service with innovative products and cutting-edge technology. The ideal candidate must have attention to detail and can effectively work with a team to bring marketing ideas to life. At PRMG, we believe in cultivating a...

  • Marketing Assistant

    2 days ago

    Miami, United States Paramount Residential Mortgage Group Full time

    Overview: As a Marketing Assistant, you will create raving fans by supporting the branch sales staff with providing excellent customer service with innovative products and cutting-edge technology. The ideal candidate must have attention to detail and can effectively work with a team to bring marketing ideas to life. At PRMG, we believe in cultivating a...

  • Defensive Instructor at Florida Defensive Training

    2 weeks ago

    Miami, United States FLORIDA DEFENSIVE TRAINING LLC Full time

    Location: Florida, United States Part time & Full Time positions available Summary: Florida Defensive Training is seeking a qualified Combative Instructor with a comprehensive background in self-defense training, including defensive tactics, firearms proficiency, and more. The ideal candidate will possess strong instructional skills, practical experience in...

  • Defensive Instructor at Florida Defensive Training

    2 months ago

    Miami, United States FLORIDA DEFENSIVE TRAINING LLC Full time

    Job DescriptionJob DescriptionLocation: Florida, United StatesPart time & Full Time positions available Summary:Florida Defensive Training is seeking a qualified Combative Instructor with a comprehensive background in self-defense training, including defensive tactics, firearms proficiency, and more. The ideal candidate will possess strong instructional...

  • Defensive Instructor at Florida Defensive Training

    2 days ago

    Miami, United States FLORIDA DEFENSIVE TRAINING LLC Full time

    Job DescriptionJob DescriptionLocation: Florida, United StatesPart time & Full Time positions available Summary:Florida Defensive Training is seeking a qualified Combative Instructor with a comprehensive background in self-defense training, including defensive tactics, firearms proficiency, and more. The ideal candidate will possess strong instructional...

  • Service Trainer

    1 month ago

    Miami, United States Isuzu Motors Limited Full time

    JOB SUMMARY Responsible for conducting, coordinating, and implementing a comprehensive commercial vehicle service training program for all dealerships and internal employees. The program includes instruction on complete vehicle construction and function, diagnostics and repair of emissions/after treatment, diesel engine, transmission (AT/MT), electrical...

  • Service Trainer

    2 days ago

    Miami, United States Isuzu Motors Limited Full time

    JOB SUMMARY Responsible for conducting, coordinating, and implementing a comprehensive commercial vehicle service training program for all dealerships and internal employees. The program includes instruction on complete vehicle construction and function, diagnostics and repair of emissions/after treatment, diesel engine, transmission (AT/MT), electrical...

  • Marketing Assistant

    2 weeks ago

    North Miami Beach, United States Paramount Residential Mortgage Group Full time

    Overview: As a Marketing Assistant, you will create raving fans by supporting the branch sales staff with providing excellent customer service with innovative products and cutting-edge technology. The ideal candidate must have attention to detail and can effectively work with a team to bring marketing ideas to life. At PRMG, we believe in cultivating a...

  • Marketing Assistant

    2 days ago

    North Miami Beach, United States Paramount Residential Mortgage Group Full time

    Overview: As a Marketing Assistant, you will create raving fans by supporting the branch sales staff with providing excellent customer service with innovative products and cutting-edge technology. The ideal candidate must have attention to detail and can effectively work with a team to bring marketing ideas to life. At PRMG, we believe in cultivating a...

  • Research Assistant

    2 weeks ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Part-Time Research Assistant: The Assessor is a key team...

  • Research Assistant

    2 days ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Part-Time Research Assistant: The Assessor is a key team...

  • Ass Prodcuction Manager

    4 weeks ago

    Miami, United States Crew Life at Sea Full time

    Job DescriptionJob DescriptionPrimary Responsibilities of the Role:Assist in providing technical support for shows, deck activities, talks, and other events.Assist in building scenery, operating follow spots, and setting up technical equipment as directed.Follow instructions and work schedules, ensuring that all tasks are executed safely, efficiently, and in...

  • Machine Learning Developer

    3 weeks ago

    Miami, United States SynergisticIT Full time

    About Us: Synergistic IT is a full-service staffing and placement firm servicing client in America for the past 12+ years. We are dedicated towards fulfilling the IT needs of our clients. From staffing to full implementation of projects we provide the highest quality IT Services. We don't just help you secure a Tech Job, but we build your solid career in...

  • Machine Learning Developer

    2 days ago

    Miami, United States SynergisticIT Full time

    About Us: Synergistic IT is a full-service staffing and placement firm servicing client in America for the past 12+ years. We are dedicated towards fulfilling the IT needs of our clients. From staffing to full implementation of projects we provide the highest quality IT Services. We don't just help you secure a Tech Job, but we build your solid career in...

  • Coord, Training

    2 weeks ago

    Miami, Florida, United States Royal Caribbean International - Land Based Jobs Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary:The Training & Travel Coordinator reports to the...

  • Front Desk and Facility Assistant

    1 month ago

    Miami, United States FLORIDA DEFENSIVE TRAINING LLC Full time

    Job DescriptionJob DescriptionThis location is in Fort Lauderdale!Benefits/PerksCareers Advancement OpportunitiesFlexible SchedulingJob SummaryWe are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct...