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Division Director, Enterprise Communications

1 month ago


Alexandria, United States American Society of Clinical Oncology Full time

Are you interested in making a world of difference in cancer care? Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors

who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality, equitable patient care. Who we are: ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, commits to quality, and values inclusion.

Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs.

To learn what it's like to work at ASCO, click . Who we are looking for: Join our dynamic organization as our Division Director, Enterprise Communications. In this high-profile role, you will develop and oversee internal and external communication strategies, programs, and budget to support ASCO's progress toward its mission, vision, strategic plan, and priorities. Your responsibilities will span across key areas such as media relations, editorial communications, employee communications, executive and volunteer leadership communications, reputation and crisis management, and brand management. Join us and make an impact in shaping ASCO's communication strategy and success.

Remote candidates welcome or primary location in Alexandria, VA.

Responsibilities Lead the global development and implementation of enterprise communications strategy and effectiveness, tactical plans, and metrics for all enterprise audiences: employees, external stakeholders, thought leaders, media, volunteer leadership and members. Lead and mentor colleagues and serve as a member of the ICM lead team to build a culture of collaboration and integration, positioning the ICM team as a strategic partner to ASCO staff and volunteer leadership, and program leaders. Build and implement infrastructure to ensure teams are working together and with internal and external global stakeholders effectively and efficiently, and upholding ASCO's editorial and brand standards. Collaborate with key stakeholders to identify and understand communication needs ensuring that all teams, as well as others communicating on behalf of ASCO, are communicating a consistent narrative and working toward a defined set of priorities. Oversee global crisis communication efforts, managing sensitive issues and ensuring timely and effective communication to internal and external audiences. Develop and maintain relationships with media outlets, influencers, and other relevant external stakeholders, ensuring accurate and positive coverage of ASCO's initiatives and events. Equip direct reports to develop a news bureau, including building infrastructure and processes to guide operations, journalistic standards, day-to-day operations. Guide the corporate brand strategy team and enhancement of related infrastructure, usage, and efforts to ensure consistent and effective brand usage across the organization. Provide oversight to the corporate communications team as it works closely with internal stakeholders (e.g., HR, IT, Finance) to shape employee communications strategies, messaging, and tactics to ensure employees feel engaged, informed, and valued. Oversee the team's work to protect and defend ASCO's reputation through effective issues management, reputation management, and proactive communications serving as lead contact for real-time organizational response in timely and sensitive situations. Guide the development and deployment of narrative and key messages for all ASCO employees and volunteers who are speaking on behalf of the organization. Equip team members to work with ASCO's executive and volunteer leadership team to develop and deploy speaking engagement strategy, content, preparation, and measurement. Oversee management of the communications committee of the Board, year-round communications, and engagement strategies; support of committee chair, team stakeholders, and volunteer services and committee activities, including disclosure. Manage the enterprise communications budget effectively, allocating resources to the highest impact strategies and channels and adhering to financial guidelines. Stay updated on industry trends, best practices, and emerging communication technologies to enhance ASCO's communication efforts. Ability to work evenings and weekends as needed to support business needs Required Education and Experience Bachelor's degree in communications, journalism, or related field 15+ years of professional experience in corporate communications 5+ years of supervisory experience Strong internal communications and engagement experience Executive speech writing and speaker support experience Proficiency in Associated Press Style Preferred Education and Experience Master's degree in communications, public relations, journalism, or a related field Corporate communication experience in a healthcare field with oncology preferred Nonprofit organization experience Experience working in a matrixed environment Experience in issues management and crisis communications planning development of programs, and implementation of policies that protect corporate reputation Skills and Competencies Exceptional interpersonal skills with the ability to develop strong relationships and lead diverse, cross-functional teams Ability to meet deadlines consistently, deliver high-quality work, and proactively communicate progress while effectively adapting to changing priorities Ability to think creatively and strategically and identify and solve problems Experience collaborating with global stakeholders and managing global communications on a remote basis Ability to work with members, volunteers and external stakeholders across cultures, languages and borders Experience working with in-market media in global markets Ability to understand enterprise priorities, identify how to use communications to make progress against them, and guide multiple teams in developing and executing plans Ability to understand internal client needs and understand how to use communications to address them Excellent organizational skills with ability to meet deadlines consistently, deliver high-quality work, and proactively communicate progress Outstanding communications skills, including editorial and proficiency in Associated Press Style Strong command of journalistic standards and understanding what makes information newsworthy ADA/Physical Requirements Extended periods seated or standing at a desk. High use of computer and other office technology equipment. Travel 15-20 days/yrincluding the potential for international travel Generous Benefits Package: Hybrid Work Environment Open Leave Policy Paid Family Leave 13 Paid Holidays per Calendar Year Staff Appreciation Days 401(k):

7.5% Employer Contribution Medical/Dental/Vision Employee Assistance Program Fertility and Family Forming Healthcare Concierge Flexible Spending Account(s) Healthcare Savings Account Disability and Life Insurance The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. At ASCO, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organization's culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.

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