Field service engineer

3 weeks ago

Portland, United States UnitySC Full time

Field Service Engineer (m / f / d)

Unity Semiconductor is a subsidiary of FOGALE Nanotech / Unity SC (Nîmes and Grenoble, France) and, together with our French sister, the largest European manufacturer of inspection and measurement systems for the semiconductor industry. Our customers include the "who's who" of microelectronics production from Europe, Asia and the USA.

Through the consistent use of our 25 years of growing know-how and the close cooperation with our industrial partners, we have created a solid base of technical competence, quality and above all customer orientation, which enables above-average growth.



The following information aims to provide potential candidates with a better understanding of the requirements for this role.

We are looking for a Field Service Engineer located in USA,West Coast, to join our service team.

Your Responsibilities:

·       In charge of startup activities from move in, until system apps qualification.  Able to complete qualifications and repair.

·       Ensure the response and follow up of system issues by ensuring high communication level with customer, Unity team and headquarter. 

·       Initiate and participate to projects related to customer CIP or internal projects.

·       Follow and propose action plan for corrective action and improvement.

·       Follow checklist and procedure. Perform system retrofit when needed.

·       Report non conformances from customer site.

·       Applies diagnostic methodologies.

·       Ensure customer satisfaction and relation by developing a high communication level and proactive actions.

·       Demonstrate knowledge of customer business.

·       Capability to conduct daily activities on intense production area.

·       Follow all safety rules and internal process.

·       Ensure training course for our customer.

Interpersonal Skills:

·       Customer management

·       Provide support and expertise to other team members.

·       Sharing knowledge with team and other internal services.

Experience:

·       3 to 4 years

Education:

Master‘s degree

Fluent english written and spoken

What you can expect from us:

Interesting, varied and challenging tasks in the highly innovative environment of the semiconductor industry

You can become part of our young and international team with a high degree of design and personal development potential in the context of a medium-sized business

Flexible working hours and a bonus system that involves employees in the company's success

Please send your application documents stating your earliest possible entrance date and your desired salary by e-mail to carrers@unity-sc.com

We are looking forward to receiving your application

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