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Food Runner

3 months ago

Cleveland, United States Aimbridge Hospitality Full time

Job Summary The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner. Responsibilities QUALIFICATIONS: High School diploma or equivalent required unless currently enrolled. Minimum of one year previous experience as a server or server assistant in an upscale restaurant hotel/resort or private club environment preferred. Certification of previous training in liquor wine and food service including Alcohol Awareness Certification preferred. Must be able to work in an outdoor environment in all weather conditions. Must have professional appearance. Must be able to effectively multitask in an extremely fast paced environment. Must be able to comply with standards of responsible alcohol service. Must be physically able to safely lift and carry trays kegs and cases weighing up to 50lbs several times during the course of a shift. Must be physically able to climb lift reach bend and stoop. Must be able to work in a standing position and walk for long periods of time. Must be able to effectively and professionally communicate with guest co-workers and management. Candidates in this role will be able to read write speak and understand English and meet the minimum age requirement of jurisdiction. JOB RESPONSIBILITIES: Assist the servers with presenting menus answering questions and making suggestions regarding food and beverage service. Prepare baskets with required condiments and sides prior to serving. Confirm that all orders from the kitchen are accurate have all required condiments and are presentable then serve to the member/guest. Always address the member/guest by name. Anticipate the members/guests needs. Observe member/guest to respond to any additional requests and to determine when service has been completed. Responsible for monitoring supplies maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times. Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion. Responsible for collecting/maintaining baskets throughout the course of the shift. Maintain a "full hands out full hands in" perspective. Monitor kitchen times and relay times to servers/management. Maintain complete knowledge of menu alcoholic beverages specials and 86'd items. Complete daily/weekly checklists of duties and monitor supplies. Performs other related duties as assigned by manager. Other duties may be assigned as business demands. Property Details Hotel Cleveland stands as a bold testament to the city's spirit, a fusion of Cleveland's historical depth and present-day charisma. More than just a place to stay, we are a living narrative, celebrating the city's steel-clad resolve and the warmth of its community. As a hub for its evolving story, we invite all to experience all that Hotel Cleveland offers with spirited accommodations and the noteworthy service synonymous with the Autograph Collection. During your stay, savor a menu of shareable dishes and show-stopping cocktails at Maker, and brunch favorites at Mowrey's Tavern. Steps from Public Square, our lobby bar is a great place to unwind before a night out. Business travelers and those looking to host special occasions will appreciate our 59,888 sq. ft. of event space featuring integrated technologies, flexible floor plans, and more. Easily get to Jack Casino, Public Square, and more destinations. Embrace the Cleveland spirit and find a stay like nothing else at Hotel Cleveland, Autograph Collection. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan