Admin: Service Verification Associate

2 months ago

Jenkintown, United States ModivCare Full time

CareGivers America, a Modivcare Company, is a regional provider of Non-Medical Home Care, Home Health and Private Duty Nursing services. We have 22 offices in Pennsylvania, serving 40+ counties and we are continuing to grow.

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a Service Verification Associate. You will be responsible for managing accurate and timely processing of employee timesheets and ensuring compliance with payroll deadlines. This role will work closely with employees, branch operations, and the Quality Assurance Department to maintain efficient and error-free timesheet records

  • Pay: $15 Hourly
  • Schedule: M-F 8:30AM-5:00PM
  • Office Address: 261 Old York Rd # A35, Jenkintown, PA 19046
Benefits and Perks...
  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance
You will...
  • Manage the current employee caseload by ensuring all timesheets are received by the weekly payroll deadline.
  • Verify and ensure timesheets are correctly filled out by the employee, reviewing for accuracy, and completeness.
  • Complete data entry and shift confirmation of all shifts worked in the appropriate Electronic Health Record (EHR) platform
  • Communicate with employees to follow up on any timesheet errors that can be resolved without the assistance of the Care Coordination department.
  • Run EHR reports to send mass communications to employees with missing timesheets or shift discrepancies, providing clear instructions for corrections.
  • Follow up with employees through a text and/or phone call throughout the payroll week to collect any outstanding timesheets from the most recent payroll period and/or previous payroll periods.
  • Assist branches and the Quality Assurance Department with service verification audit requests related to manual timesheets.
  • Maintain strict confidentiality regarding all aspects of job responsibilities, ensuring compliance with HIPAA Privacy and Security Rules.
  • Ensure compliance with applicable state and federal regulations, company policies/procedures, and accreditation standards related to manual timesheet entry.
  • Monitor and assist with employee compliance for clocking in and out using the Electronic Visit Verification (EVV) system.
  • Regularly monitor the EVV Dashboard to ensure clock in and clock out are properly recorded in the client's schedule.
  • Other duties as assigned.


We are excited to speak to someone with the following...
  • Computer literacy including working knowledge of Microsoft Office applications (Outlook, Word, Excel).
  • Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused..
  • Promotes teamwork by fostering a positive, transparent, and focused working environment which achieves maximum results..
  • Proficiency in using Electronic Health Record (EHR) platforms and timekeeping systems.
  • Strong organizational and multitasking abilities, with the capacity to meet deadlines in a fast-paced environment.
  • Familiarity with HIPAA Privacy and Security Rules and other relevant regulations is preferred.
We live and lead by our Values...
  • We treat everyone with dignity and RESPECT
  • We earn the TRUST of our members, and each other
  • We provide RELIABLE services that open doors
  • We serve with courtesy and COMPASSION
  • We prioritize SAFETY
  • We communicate with purpose and TRANSPARENCY


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

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