Senior IT Desktop Support Technician
4 weeks ago
The IT Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person or remote) in a timely and accurate fashion, and provide end-user assistance where required.
What You Will Do
Be in the office in the office Tuesday - Thursday.Troubleshoot on-site and remote issues.Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning, software and other products in order to deliver required support.Inventory management.Collaborate with Technology team members to ensure efficient operation of the organization's computing environment.When required, administer and resolve issues with end-user's workstations networking and software products.Receive and respond within SLA to incoming tickets and escalate where needed.Ensure that desktop connections, i.e., network jacks/WiFi are in proper working order.What You Bring With You
High School diploma or equivalent, and/or 1-3 years work experience in related field.Excellent knowledge of Windows (10/11) and Mac.Hands-on troubleshooting experience.Extensive equipment support experience.Working technical knowledge of current protocols, operating systems, and standards.Ability to operate tools, components, and peripheral accessories.Able to read and understand technical manuals, procedural documentation and OEM guides.Strong customer service orientation.Proven analytical and problem-solving abilities.Ability to effectively prioritize and execute tasks in a high-pressure environment.Good written, oral, and interpersonal communication skills.Ability to conduct research into PC and software issues and products as required.Ability to present ideas in business-friendly and user-friendly language.Highly self-motivated and directed.Keen attention to detail.Team-oriented and skilled in working within a collaborative environment Work ConditionsLifting and transporting of moderately heavy objects, such as computers and peripherals.Company Overview
Kiteworks' mission is to empower organizations to effectively manage risk in every send, share, receive, and save of sensitive content. To this end, we created a platform that delivers content governance, compliance, and protection to customers. The platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of their organization, significantly improving risk management and ensuring regulatory compliance on all sensitive content communications
Perks and Benefits
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first dayOption of Health Savings Account (HSA) or Flexible Savings Account (FSA)Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off401k match programEligible donation match programReferral BonusesStock equity -- every employee is granted stock options when they walk in the door
Hiring ProcessPlease note that visa sponsorship is not available for this position.
Kiteworks is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.Interested in the details of our privacy policy? Read more here.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join Kiteworks.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Kiteworks does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have an active, signed agreement with Kiteworks.
#J-18808-Ljbffr
-
Senior Desktop Support Technician
1 week ago
San Mateo, United States Murtech Staffing & Solutions Full timeDesktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person; receives and logs requests for assistance...
-
Senior Desktop Support Technician
1 week ago
San Mateo, United States Murtech Staffing & Solutions Full timeDesktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person; receives and logs requests for assistance...
-
Desktop Support Technician II
1 week ago
San Mateo, United States Murtech Full timeJob DescriptionJob DescriptionDesktop Support Technician IILocation: San Mateo, CA Salary Range: $100K - $110K Hours: Full time, M-F, 8am-5pm Duration: Permanent Description:Provides technical assistance to customers pertaining to desktop computer, peripheral and related technology; responds to requests for help over the phone, remotely and/or in person;...
-
Senior Desktop Administrator
3 weeks ago
San Mateo, California, United States KDInfoTech Inc Full timeWho is KDInfotech?KDInfotech offers small and medium sized businesses solutions and support with all aspects of their infrastructure nationwide. We develop, manage, and partner on projects such as, application support, network administration, communication systems, and workstation performance. We like to call ourselves IT Partners that will come in and help...
-
Desktop Support Technician
3 days ago
San Marcos, United States Murtech Full timeJob DescriptionJob DescriptionDesktop Support TechnicianPay Rate: $25.00/HR W2Hours: Part-time, M-F, Flexible hours but must be consistent week-to-weekLocation: San Marcos, TXDuration: Open-ended contract, long-term opportunityDescription:Tickets, hardware and software troubleshootingTroubleshoot system, office, hardware, and business applications Monitor...
-
Desktop Support Engineer
4 weeks ago
San Jose, United States Quatrro Business Support Services Full timePurpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not...
-
On-Call Desktop Support Technician
7 days ago
San Jose, United States Triune Infomatics Inc Full timeRole: On-Call Desktop Support Technician (Tier I) Local to San Jose Duration 3 to 6 months Overview: The On-Call Desktop Support Technician (Tier I) position is an entry-level role designed for individuals seeking to begin their career in technical support. This role operates under general supervision and is responsible for providing technical assistance...
-
Desktop Support Technician
2 days ago
San Marcos, United States Murtech Staffing and Solutions Full timeJob DescriptionJob DescriptionDesktop Support TechnicianPay Rate: $25.00/HR W2Hours: Part-time, M-F, Flexible hours but must be consistent week-to-weekLocation: San Marcos, TXDuration: Open-ended contract, long-term opportunity Description:Tickets, hardware and software troubleshootingTroubleshoot system, office, hardware, and business...
-
IT Desktop Support Technician
1 week ago
San Diego, United States Vets Hired Full timeAbout the job IT Desktop Support Technician - Remote Required Qualifications: 1. BASIC WINDOWS 10 /11 ADMIN 2. WINDOWS OS IMAGE 3. WINDOWS TROUBLESHOOT KNOWLEDGE 4. BASIC MAC OS Job Types: Full-time, Contract Salary: $25.00 - $26.00 per hour Experience level: 2 years Schedule: 8-hour shift Day shift Monday to Friday Experience: Help desk/ Desktop...
-
IT Desktop Support Technician
1 day ago
San Diego, United States Vets Hired Full timeAbout the job IT Desktop Support Technician - Remote Required Qualifications: 1. BASIC WINDOWS 10 /11 ADMIN 2. WINDOWS OS IMAGE 3. WINDOWS TROUBLESHOOT KNOWLEDGE 4. BASIC MAC OS Job Types: Full-time, Contract Salary: $25.00 - $26.00 per hour Experience level: 2 years Schedule: 8-hour shift Day shift Monday to Friday Experience: Help desk/ Desktop...
-
Desktop Support Technician Ii
1 month ago
San Jose, United States Heunets Systems Full timeDesktop Technician will: Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnosis and resolution. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors...
-
Desktop Support Technician
7 days ago
San Antonio, United States Collabera Full timeJob DescriptionJob DescriptionPay Range : 20-23/ hr Industry : Banking and FinanceJob Title - Helpdesk-AnalystLocation - SAN ANTONIO, TX 78245Duration - 12 months + possible FTE based on performance Rotational schedule:3-5 weeks of 7am-3:30pm cst (M-F)One week of night shift (3:30pm-12pm) - then back to the day shiftEvery 12 weeks - there is weekend work...
-
Desktop Support Specialist
1 month ago
San Antonio, United States Bridgehead IT Full timeJob DescriptionJob DescriptionSalary: Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer. Position SummaryThe Onsite Desktop Support Specialist is responsible for delivering on-site technical support to clients. Their key focus is to optimize workstation performance, address hardware and software issues, and...
-
Desktop Support Technician
1 month ago
South San Francisco, United States The Rockridge Group Full timeJob DescriptionJob DescriptionJob Title: Desktop Support Technician – L2Location: South San Francisco, CASummary:We are looking to hire a skilled L2 Technician (Hardware Deployment and Repair) to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware...
-
IT Desktop Support
1 month ago
San Diego, United States NoraLogic, Inc Full timeJob Title IT Desktop SupportLocation San Diego CA$30/HR on W2Job Description The Desktop Support position provides technical assistance to a large and varied end-user population both on-site and remote. Day to day this role will interface with executives power users novice computer users and everything in-between. Support responsibilities include...
-
IT Desktop Support
1 month ago
San Diego, California, United States NoraLogic, Inc Full timeJob Title IT Desktop SupportLocation San Diego CA$30/HR on W2Job Description The Desktop Support position provides technical assistance to a large and varied end-user population both on-site and remote. Day to day this role will interface with executives power users novice computer users and everything in-between. Support responsibilities include desktops...
-
Senior Desktop Support
2 weeks ago
San Francisco, United States The Phoenix Group Full timeAbout you:Advanced proficiency in Microsoft Office products Knowledge of related problems with OS and registries Advanced knowledge time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools In-depth understanding of AD including Active Directory role, Exchange, TCP/IP, DNS, DHCP, VPN as...
-
Senior Desktop Support
4 weeks ago
San Francisco, United States The Phoenix Group Full timeAbout you:Advanced proficiency in Microsoft Office products Knowledge of related problems with OS and registries Advanced knowledge time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools In-depth understanding of AD including Active Directory role, Exchange, TCP/IP, DNS, DHCP, VPN as...
-
Senior Desktop Support
4 weeks ago
San Francisco, United States The Phoenix Group Full timeAbout you:Advanced proficiency in Microsoft Office products Knowledge of related problems with OS and registries Advanced knowledge time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools In-depth understanding of AD including Active Directory role, Exchange, TCP/IP, DNS, DHCP, VPN as...
-
Desktop Support Technician
4 weeks ago
South San Francisco, United States The Rockridge Group Full timeJob DescriptionJob DescriptionJob Title: Technical Support Representative – L1 Location: South San FranciscoDescription: Responds to dispatched assignments usually involving the installation, pick up, drop off, or maintenance of desktop computer hardware and peripherals at Client X’s customer repair facility. This self-motivated candidate will help...
