Housekeeper

COMPANY OVERVIEWAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. HOUSEKEEPERThe Housekeeper is responsible for daily cleaning the apartment community's public facilities, common areas, and grounds. Housekeeper is also responsible for the cleaning make-ready process in a manner consistent with the property's operational objectives under the supervision of the Community Manager prior to move-in.Essential Duties & ResponsibilitiesCommunity HousekeepingRegular/daily onsite attendance is requiredResponsible for general cleaning and trash removal of grounds and residential areas, including make-ready units and common areasResponsible for cleaning and preparing vacant units for move-inResponsible for cleaning and upkeep daily of community's offices, amenities, etc.Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely mannerResponsible for understanding and following Asset key policyReport any observed violations of community rules and regulations to the Community ManagerUtilize property resources, equipment and supplies economicallyPerform additional tasks and responsibilities requested by Community ManagerCustomer & Resident RelationsManage excellent customer service and monitor service request turnaround and responsivenessProjects a favorable image of the community to achieve property objectives and public recognitionEnsure consistency in dealing with residents on all mattersEnforce policies of the community that the immediate supervisor delegatesEducation/experienceHigh School Diploma or Equivalent; Bachelor's degree preferred or one year's experience in the housing industry; Ability to understand and perform all on-site software functions; basic computer skills required.Must have basic knowledge of Fair Housing Laws and OSHA requirements.Physical requirementsWhile performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.