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Customer Service Representative
1 month ago
Pay from $23 to $28 per hour with significant growth and earning potential
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Morning Call's Top Large Employer of 2025
Customer Service is the heartbeat of Uline As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Hours: Monday - Friday, 11 AM to 7:30 PM
Position Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
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Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more
