Social Media Specialist

2 months ago

New York, United States Broadway Support Services Full time

About Us:

Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. Were all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Overview:

Broadway Support Services (BSS) is seeking a strategic, analytical, and creative Social Media Specialist to play a pivotal role in maintaining and accelerating growth across our social platforms, focusing on TikTok, YouTube, Instagram, Facebook and LinkedIn. The ideal candidate not only has a genuine passion for social media trends, culture, and content but also can swiftly pivot into on-brand implementation and execution. This multifaceted role encompasses strategic tasks such as crafting compelling social-native content, interacting closely with our social media community, and analyzing insights from these efforts. The Social Media Specialist will partner and report into a leader at National Debt Relief and support Broadway Support Services, an international team, to transform ideas into captivating concepts that resonate with our audience and make a standout impact on social media.

Responsibilities:
  • Expand Broadway Support Services' social media presence, developing scroll-stopping brand stories while growing follower counts and engagement
  • Work cross-functionally with key stakeholders to develop and execute content calendars
  • Own video content creation and editing, caption writing, post scheduling, and community management across Broadway Support Services' social media channels
  • Partner with Talent Acquisition team to optimize content collaboration and ensure a cohesive brand message on all social channels
  • Assist in execution of social specific photoshoots including art direction, still and video shooting, asset selection and video editing
  • Execute quarterly reports, analyzing performance data and providing insights and recommendations for future content, strategies and areas of improvement
  • Maintain a pulse on trends, pop culture, current events, competitors, and social media best practices, identifying opportunities for Broadway Support Services' participation
Qualifications:
  • Bachelor's degree in marketing, advertising, or related field is a plus.
  • 2+ years of professional experience preferably in digital marketing, managing digital campaigns, social media management, PR, and web pages - ideally within the staffing and BPO space.
  • A natural interest in storytelling through a social-native marketing lens, especially through video-focused strategies
  • Comfortable and enthusiastic about being featured as one of the primary faces of our social channels, leading participation in the creation and editing of engaging content
  • Excellent Spanish and English, verbal and written, communication skills
  • A passion for social media trends, culture, and content. Youre up to date on the latest trends, algorithm updates and best practices, and are the first to test out new platforms and features when they launch
  • Deep understanding of high-quality content and how it can translate to video/photo, Reels, TikTok, YouTube and beyond
  • Demonstrated experience working with video editing platforms
  • Experience in social media metrics
  • Ability to achieve role-specific goals and KPIs
  • Experience briefing and working with creators and influencers


Benefits:

Broadway Support Services is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.


Our extensive benefits package includes:

  • Law Benefits
  • Private insurance
  • Referral Program
  • Transportation (Starting at 4:00 PM)
  • Massive Growth Opportunities
  • Continuous development
  • Privileged location (City Center)
  • Great Work Environment

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