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At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The Opportunity
The Server is part of the Culinary Team and provides exceptional dining experiences for our residents by delivering courteous and efficient service.
What You'll Do
ESSENTIAL DUTIES:
- Takes resident(s) meal orders and serves meals correctly and efficiently.
- Provide exceptional customer service while engaging with coworkers and residents.
- Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed.
- Deliver meals, food and drinks to residents and their guests with efficiency and professionalism.
- Clean and reset areas of the community, within dining areas, food service areas, and within residents' rooms.
- Engage with residents and others in the community with charm, professionalism, respect, and a bright personality.
- Maintain a working knowledge of all menu items, preparation, time, ingredients and method of presentation.
- Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests.
- Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen.
- Responsibilities include customer service, food service and communication.
POSITION REQUIREMENTS / QUALIFICATIONS:
- Must be a minimum of sixteen (16) years of age.
- Must possess, at a minimum, a 10th grade education, have completed a similar educational level or have sufficient work experience to meet the position's requirements.
- 1-year experience as a server/waiter, or in a similar food service environment
- Working knowledge of health and safety policies and procedures
- Freedom from illegal use of drugs.
- Freedom from use and effects of use of drugs and alcohol in the workplace.
- Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position.
- Demonstrates effective time management skills.
- This could be considered discriminatory without including a provision for somebody who may not have been in our school systems i.e. home school or who may be an immigrant
