Showroom Retail Associate

4 months ago

Coatesville, United States Witmer Public Safety Group Full time
Description

Job Summary

The Showroom Associate is responsible for driving retail sales through engagement of customers, suggestive selling, and sharing product knowledge. In addition, Associates are responsible for stocking the showroom shelves, ensuring showroom is clean, conducting inventory, etc. Interacts daily with with local law enforcement, fire departments, and EMS professionals to assist them in product selection.

This full-time position requires associates be on-site 40-45 hours a week (Monday- Saturdays). Hours are 8:30am-5:30pm, 11am-8pm Thursday & Friday, and 930am-2pm on Saturdays.

Part-time positions (days, evenings, and weekend availability required) are also available. If interested in part-time please list availability when completing your online application.

Location: Across from the Chester County Airport (Right off the express 30 bypass)

Duties/Responsibilities:
  • Providing excellent sales service to ensure high levels of customer satisfaction by greeting customers, assessing customers' needs, answering questions, offering assistance, suggesting items, lending opinions and providing product information.
  • Processing POS (point of sale) purchases, orders and returns.
  • Following and achieving store's sales goals on a monthly, quarterly and yearly basis.
  • Remaining knowledgeable on products offered.
  • Assisting with keeping the showroom stocked, organized and arranged/displayed properly.
  • Complying with inventory control procedures.
  • Elevate complaints/issue to management.
  • Adheres to all WPSG Polices and Procedures.
Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Proven work experience as a Retail Sales Associate or similar role, including hands-on experience with POS transactions.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English.
  • Good Math skills.
  • Familiarity with inventory procedures.
  • Solid communication and interpersonal skills.
  • A friendly and energetic personality with customer service focus.
  • Ability to perform under pressure and address complaints in a timely manner.
  • High School Diploma or general education degree (GED).

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