Fraud Mitigation Specialist
3 weeks ago
Job Description Job Description Description: Excite is a relatable, jean-wearing, highly-caffeinated, value-based community credit union. We believe in giving everyone a chance to build a financially stronger future so that together we can build a stronger community.The Fraud Mitigation Specialist is responsible for leading, developing, and implementing effective fraud detection or control strategies designed to mitigate fraud loss, while simultaneously minimizing negative Member impact. This role works closely with the Compliance Specialist related to fraud prevention and risk mitigation. The Specialist participates and makes recommendations to Risk Management and Operations to balance fraud and risk controls with Member services and Member needs. The Specialist possesses excellent teamwork and essential communication skills; impacts asset retention and operation cost reduction; ensures containment through the effective resolution and management of fraud activities; reduces potential or additional losses to the credit union through timely report management and analysis.We offer:Competitive Pay ($28 - $30 per hour depending on experience)Comprehensive benefits planRetirement plan with matching contributionWellness, and Well-being programsFinancial education and planningOpportunity for professional development and continuing education allowanceTeam member loan discountsAnd so much moreEssential Duties and Functions: (include but are not limited to)Maintain loss and fraud prevention program, which includes report management, review, and analysis; investigation, and implementation of appropriate and of timely action to appropriately mitigate risk related to identity theft; new account fraud; debit card fraud; check, wire, and ATM fraud; kiting; and/or exception reports generated by the Chex SystemsReview and respond to system and to manual fraud alerts; intercept the fraud before it occurs; or mitigate its occurrenceMonitor electronic fund transfers and wires; cash deposits, currency transaction reports, and any other modes of deposit or of withdrawals to detect questionable patterns of activities to prevent fraud or subsequent action of the credit unionAnalyze account transaction history to determine appropriateness of the transaction(s)Review and analyze fraud events; develop reports of trends; and alert management to new or to shifting of fraud methodologiesReview reports for potentially fraudulent transactions; manage calls with fraud issues from operational departments; investigate leads from internal and external sources, with proper follow-up and documentationUse strong attention to detail when modifying and/or revoking access related to fraud mitigationComplete information requests and fraud tasks for assigned cases. Provide superior Member service to both internal and external customersAnalyze losses to identify fraud trends, and provide recommendations to adjust parameters or fraud detection systems to managementParticipate with work groups, partner with other business units, and/or financial institutions as needed. Act as a subject matter expert to provide guidance and directionCreate and manage a database of all fraud data, and ensure integrity of data. Creatively approach complex reporting requestsDevelop and prepare weekly, monthly, and quarterly metrics reporting for managementContinuously strive to improve the reporting process through innovative technologyAssist management to identify and to recommend workflow improvements and efficiencies based on reporting metricsReport any significant policy violations or criminal acts, as appropriateAssume responsibility for reviewing and for updating security and fraud prevention proceduresDisseminate customer fraud alert information for review to appropriate departments and executive staff, which is received by CUNA, Financial Crimes Enforcement Network (FinCen), the secret service, and other agenciesBack up Compliance Specialist as neededPerform special tasks and projects as assignedPerform other duties as assignedRequirements: High School Diploma or EquivalentAbility to review information from multiple sources, aggregate information into a clear understanding of circumstances and exercise sound judgment and analytical thinking to draw conclusions and make decisionsMinimum two (2) years experience in preventing fraud or in monitoring suspicious activitiesDemonstrated strong working knowledge of banking back office operations such as automated clearing house (ACH), check, wire, and debit cardDemonstrated ability to be fiscally responsibleDesired Experience and EducationBachelors Degree in Business Administration, Accounting, or related disciplineKnowledge of Fiserv DNA#J-18808-Ljbffr
by Jobble
-
Fraud Intake Specialist I
2 months ago
Wilmington, United States WSFS Bank Full timeDescription The Fraud Intake Specialist is responsible for delivering superior customer service to internal and external customers for matters related to fraud by responding to Fraud emails, Fraud Hotline calls and other assigned queues. This also includes taking Check, Debit Card, ACH, Wire, and other lines of business claims that Fraud is...
-
Fraud/security Investigator I
3 weeks ago
Wilmington, United States WSFS Bank Full timeJob Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...
-
Fraud Business Strategy Specialist
3 weeks ago
Wilmington, United States TD Bank Full time**Work Location**: Remote Wilmington (DE) No City Tax **Hours**: 40 **Pay Details**: $86,840 - $139,360 USD **Line of Business**: Sales & Customer Distribution Support The Fraud Business Strategy Specialist will primarily have oversight of US Fraud Management's FTE and operational expenses. Will analyze US Fraud Management FTE trends, provide monthly...
-
Director of Enterprise Fraud Risk Management
2 months ago
Wilmington, United States WSFS Bank Full timeDescription At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...
-
Director of Enterprise Fraud Risk Management
3 weeks ago
Wilmington, United States WSFS Bank Full timeDirector of Enterprise Fraud Risk Management page is loaded Director of Enterprise Fraud Risk Management Apply locations Wilmington, DE time type Full time posted on Posted 2 Days Ago job requisition id R-101399 Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively...
-
Director of Enterprise Fraud Risk Management
2 weeks ago
Wilmington, United States WSFS Bank Full timeJob Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...
-
Director of Enterprise Fraud Risk Management
2 weeks ago
Wilmington, United States WSFS Bank Full timeJob Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more We are the region's locally...
-
Director of Enterprise Fraud Risk Management
3 weeks ago
Wilmington, United States WSFS Bank Full timeJob Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thriveCareers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and moreWe are the region's locally headquartered...
-
Fraud/Security Investigator I
3 weeks ago
Wilmington, United States WSFS Bank Full timeJob Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thriveCareers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and moreWe are the region's locally headquartered...
-
Fraud Strategy Manager
19 hours ago
Wilmington, United States Barclays Full time**Assistant Vice President - Fraud Strategy Manager** **Wilmington, DE** As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and...
-
Fraud Strategy Manager
4 weeks ago
Wilmington, United States Barclays Full timeAssistant Vice President - Fraud Strategy Manager Wilmington, DE As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and customers...
-
Fraud Strategy Manager
4 weeks ago
Wilmington, United States Barclays Full timeAssistant Vice President - Fraud Strategy Manager Wilmington, DE As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and...
-
Fraud Strategy Manager
3 weeks ago
Wilmington, United States Barclays Full timeAssistant Vice President - Fraud Strategy Manager Wilmington, DE As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and customers...
-
Fraud Strategy Manager
4 weeks ago
Wilmington, United States WayUp Full timeAssistant Vice President - Fraud Strategy Manager Wilmington, DE As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and customers...
-
Fraud Strategy Manager
3 weeks ago
Wilmington, United States Barclays Plc Full timeAssistant Vice President - Fraud Strategy Manager Wilmington, DE As a Barclays Fraud Strategy Manager, you will be balancing first party/synthetic fraud risk while minimizing undue customer impacts. The Fraud Strategy team assesses the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients, and customers...
-
Branded Cards Fraud Policy Group Manager
18 hours ago
Wilmington, United States Citi Full time**Responsibilities**: - Developing and executing effective root cause and lessons learned strategies that drive continuous improvement in the bank’s oversight and execution of fraud risk management Review and understand latest fraud trends and communicate directional areas of focus to the business, Operations and Analytics, and ensure that fraud loss...
-
Fraud Program Mngmt Analyst 1lod
3 weeks ago
Wilmington, United States City National Bank Full timeOverview: **FRAUD PROGRAM MNGMT ANALYST 1LOD** **WHAT IS THE OPPORTUNITY?** The Fraud Program Management Analyst will partner in ensuring appropriate regulatory excellence and fraud governance is in place and maintained across the bank with a focus on internal fraud. Development and execution of fraud risk assessments, pro-actively identify risk gaps and...
-
Wilmington, United States TD Bank Full time**Work Location**: Remote Wilmington (DE) No City Tax **Hours**: 40 **Pay Details**: **Line of Business**: Sales & Customer Distribution Support US Fraud Capacity Planning and Workforce Management, will manage full scope of capacity planning for US Fraud Operations teams. Primary responsibilities are maintenance/creation of detailed capacity planning...
-
Fraud Prevention Analyst
3 weeks ago
Wilmington, United States UniFirst Full timeThe Fraud Prevention Analyst will assist the internal audit department in identifying, investigating, and preventing incidents of noncompliance or fraud within the organization. The role will assist in the resolution of fraud allegations by gathering evidence, analyzing available information, interviewing employees, and preparing written reports of findings....
-
Fraud Prevention Analyst
3 weeks ago
Wilmington, United States UniFirst Full timeThe Fraud Prevention Analyst will assist the internal audit department in identifying, investigating, and preventing incidents of noncompliance or fraud within the organization. The role will assist in the resolution of fraud allegations by gathering evidence, analyzing available information, interviewing employees, and preparing written reports of findings....
