Application/Production Support Specialist with AWS
2 weeks ago
A financial firm is looking for an Application/Production Support Specialist with AWS to join their team in Iselin, NJ.
Compensation: $150k
Within this role, the specialist will provide 2nd line production operational shift support and perform releases for company application services, many of which are business critical. They will also provide remote and on-site support as part of the on-call support rota and assist where required with the delivery of minor/major projects and programmes.
Qualifications:
Required
A Bachelor's Degree or equivalent
Prior IT operational support experience across business critical Production infrastructure, applications and database services
Strong release experience on Linux Red Hat Servers in a Production enterprise environment
Experience of providing production support activities for business critical Linux/applications
Experience of enterprise monitoring systems
Experience of managing and utilizing system management tools
Experience in working with ticket system ServiceNow and an understanding of priorities and SLAs
Experience of providing cross training on technologies and operational processes to colleagues
Ability to collaborate effectively with other operational support teams in order to support the Production service
Excellent analytical and problem solving skills
Strong documentation and technical writing skills
Ability to plan and implement technical changes, that follow company change rules, without unexpected disruption to the service and with minimal oversight
Knowledge of IT Service Management (ITIL) framework orunderstanding of Incident, Problem, Change Experience of leading production technical operational support teams
Preferred
Experience of supporting AIX systems
Knowledge of Banking Systems and related industry standard practices
Industry standard IT certification Linux (Redhat)/VMware/Symantec VCS
ITIL certification
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