Compliance Officer

6 days ago

Akron, United States The Ladders Full time
Overview

Join the nation's leader in second-look finance servicing as our Compliance Officer

The impact you'll have at Concora Credit:

The Compliance Officer reports to the Sr. Compliance Manager and is responsible for being a compliance resource for our Operations teams to promote and ensure compliance with applicable consumer lending laws and regulations and manage the regulatory compliance process. The Compliance Officer also assists with licensing administration, as necessary. They will be an experienced compliance professional who has a proven track record for providing effective compliance risk management advice and oversight to servicing consumer loan programs.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More We're an established company with over 20 years of experience, but now we're taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Compliance Officer, you will:
  • Understands credit card loan acquisition and servicing activities for the development and maintenance of strong operational controls targeted at mitigating compliance risk assessed with various processes throughout the business lines.
  • Provides second-line independent oversight and guidance regarding Operations credit card loan servicing strategies, services and processes through a compliance framework to ensure they are executed in accordance with regulatory requirements.
  • Partners with the Operations business line management in developing and advising on policies, procedures, processes, standards, customer communications, and marketing materials that meet regulatory requirements and supervisory best practices.
  • Identifies and monitors relevant regulatory updates and compliance trends to identify potential upstream risks and issues and partners with business line management to identify solutions and risk mitigation strategies.
  • Communicates compliance concerns promptly and effectively to business line management and Compliance leadership.
  • Maintains a strong working knowledge of applicable federal and state laws and regulations applicable to our loan servicing business.
  • Assists in the administration of our servicing and lending licenses.
Key Factors to Success:
  • Critical Thinking: Has a thorough understanding of the regulatory environment and applicable rules and regulations applicable to the area of responsibility. Understand the totality of the impact of a proposed solution and implement what's best for the company overall. Understands and clearly communicates the difference between regulatory requirements, industry standards, and business risk decisions.
  • Leadership & People Management: Leads by example. Works collaboratively with colleagues in Compliance and in the company and strategic partners. Creates strong morale and spirit within the team. Shares win and successes. Actions reflect a commitment to the success of Compliance. Provides timely, objective, and constructive feedback to management, colleagues, and staff. Solicits understand and accept the perspective of others. Champions the development of diverse teams and leverages their strengths.
  • Results Oriented & Accountability: Owns successes and failures, and those of the team, and applies learning from both to the benefit of future efforts. Proactively provides relevant compliance advice and guidance. Manages resources to balance quality, urgency, and execution.
  • Communication Skills: Communication is clear, concise, and tailored to the audience. Influences others without relying on direct authority.
These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:
  • Bachelor's degree or equivalent experience
  • At least 5 years of professional work in the financial services industry in banking compliance, audit, or legal.
  • CRCM certification, preferred
  • Strong knowledge of consumer compliance regulations and risk assessments.
  • Demonstrated track record of execution and results
  • Ability to problem solve based on strong analytical and technical skills
  • Excellent written and oral communication skills
  • Excellent decision-making, problem-solving and judgment skills
  • Ability to effectively interact with all levels of an organization
  • Excellent organizational and prioritization skills.
  • Ability to travel up to 10%
What's In It For You:
  • Medical, Dental and Vision insurance for you and your family
  • Relax and recharge with Paid Time Off (PTO)
  • 6 company-observed paid holidays, plus 3 paid floating holidays
  • 401k (after 90 days) plus employer match up to 4%
  • Pet Insurance for your furry family members
  • Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
  • We invest in your future through Tuition Reimbursement
  • Save on taxes with Flexible Spending Accounts
  • Peace of mind with Life and AD&D Insurance
  • Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [redacted].

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