Airport Guest Service Agent HCS

4 weeks ago

Kahului, United States Hawaiian Airlines Full time

Title Airport Guest Service Agent HCS Description

**Aloha and thank you for your interest in the Airport Guest Service Agent - Hawaii Contract Services (HCS) position with Hawaiian Airlines in Kahului**

**Join our Hawaii Contract Services team and receive a $2,000 Bonus** Receive a $2,000 sign-on bonus after you successfully pass training for our Airport Guest Service Agent - HCS position in Kahului.

At Hawaiian Airlines, we are about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ohana and be a part of an exciting team of professionals dedicated to serving our kama?ina and introducing our islands to the world

**Interview Schedule**

Candidates applying to this requisition may be considered for the interview process below. The interview process consists of the following:

* A 15-minute telephone interview

* A 60-minute group video interview

* A 30-minute final video interview

Candidates successful in the interview process may be invited to classroom training held in Honolulu. Training is held Monday - Friday, 8 hours per day.

**Position Overview**

Our Guest Services Agents (Contract Service Agent) provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate of our contracted carriers.

Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.

**Pay and Benefits**

This position is covered by a collective bargaining agreement and the pay for this position is $11.59 per hour.

Medical, dental and vision benefits are provided in accordance with the collective bargaining agreement and may not be available for all positions.

**Work Schedules**

Per the collective bargaining agreement, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.

Work schedules are set, 5 days on, 2 days off. Shifts do not change unless there is an operational need.

Part-time is 5 to 6 hours per shift and full-time is 8 hours per shift. Part-time employees may be extended to full-time hours based on operational need. Part Time shifts are scheduled 5 days per week. Based on operational need, you may need to report to work early and/or work beyond your scheduled end time.

The airport is busiest in the middle of the day (typically 9am 4pm). Nearly all new hires are awarded shifts during this timeframe. If you have a full-time job during the day, please consider this before applying.

**If You Do Not Reside on Maui**

If hired, based on operational need, you will be required to report to work early and/or work beyond your scheduled end time. Those who plan to fly to get to/from work would have difficulty reporting to work early, which is a restriction in availability. It would be difficult for us to consider you and encourage you to monitor our careers website for an opportunity based on your desired work location.

Requirements **Minimum Requirements**

* Legally authorized to work in the United States

* Minimum 18 years old

* Possess at least a high school diploma or equivalent education

* Valid drivers license issued in the United States (drivers permits and provisional drivers licenses not allowed)

* Ability to lift up to 70 lbs. when checking in guests bags

* Ability to accept any work shift awarded

* Ability to complete pre-employment drug test and if hired, random drug testing

* Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)

* No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable.

* Must provide proof of full COVID-19 vaccination by date of training

**Preferred Qualifications**

* Airline experience

* Customer service experience in the hospitality industry

**About Hawaiian Airlines**

Hawaiian has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation and was named the #1 U.S. airline by Cond Nast Travelers 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai?i.

Now in its 92nd year of continuous service, Hawaiian is Hawai?i's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawai?i and 16 U.S. gateway cities more than any other airline as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiians Auckland and Brisbane flights remain suspended.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at . Follow Hawaiians Twitter updates (), become a fan on Facebook (), and follow us on Instagram (). For career postings and updates, follow Hawaiians page.

For media inquiries, please visit Hawaiian Airlines .

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP .

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Airport Ramp Agent Kahului

    2 weeks ago

    Kahului, United States Hawaiian Airlines Full time

    Title Airport Ramp Agent Kahului Description **Aloha and thank you for your interest in the Airport Ramp Agent position with Hawaiian Airlines in Kahului!** **Join our Airport Operations team and receive a $3,500 Bonus!** Receive a $3,500 sign on bonus once you successfully pass training for our Airport Ramp Agent position in Kahului. **Interview Schedule**...

  • Passenger Assistance Agent at Kahului International Airport

    1 month ago

    Kahului, United States G2 Secure Staff Full time

    Job DescriptionJob DescriptionG2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent operations at Kahului International Airport (OGG). Title: Passenger Assistance Agent/Wheelchair AgentPay Rate: 14.00Shift: All The Passenger Assistance Agent/Wheelchair Agent is responsible for meeting inbound and outbound flights to provide...

  • Passenger Assistance Agent at Kahului International Airport

    4 weeks ago

    Kahului, United States G2 Secure Staff Full time

    Job DescriptionJob DescriptionG2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent operations at Kahului International Airport (OGG). Title: Passenger Assistance Agent/Wheelchair AgentPay Rate: 14.00Shift: All The Passenger Assistance Agent/Wheelchair Agent is responsible for meeting inbound and outbound flights to provide...

  • Airport Ramp Agent

    1 month ago

    Kahului, United States Hawaiian Airlines Full time

    Start your aviation career with Hawaiian Airlines at the Kahului airport! As a Ramp Agent with our Kahului 'ohana, you will: Earn $15.61 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing training for the Airport...

  • Airport Ramp Agent

    4 weeks ago

    Kahului, United States Hawaiian Airlines Full time

    Start your aviation career with Hawaiian Airlines at the Kahului airport! As a Ramp Agent with our Kahului 'ohana, you will: Earn $15.61 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing training for the Airport...

  • Return Agent Kahului Airport

    4 weeks ago

    Kahului, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility has an outstanding opportunity for a FULL TIME Return Agent. This position pays $19.00 / hour and is located at the Kahului Airport Alamo location - 96732. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process....

  • OGG Cargo Agent Fork lift Certified

    4 weeks ago

    Kahului, United States United Service Companies Full time

    About US Aviation US Aviation a United Service Companies, is a contracted ground handler for commercial airline carriers and cargo operators. Established in 1965, United Service Companies ("USC") began as a maintenance company and trade show service provider in Chicago, Illinois. Today, our company is comprised of five specialized groups that deliver...

  • Customer Service Agent

    2 weeks ago

    Kahului, United States SIXT USA Full time

    Job DescriptionJob DescriptionCompany DescriptionWe are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our...

  • Security Agent

    1 month ago

    Kahului, United States ACTS-Aviation Security Full time

    Job DescriptionJob DescriptionJoin a Global Leader in Aviation Security!$17.00 per hour. Retention  Incentive: $1,500 sign/on retention incentivePay out January 31, 2024 or after 90 days, whichever is laterACTS-Aviation Security, Inc. has an immediate opening for Security Agents at the Kahului Airport, Kahului, HI.Established in 2001, ACTS-Aviation...

  • Security Agent

    4 weeks ago

    Kahului, United States ACTS-Aviation Security Full time

    Job DescriptionJob DescriptionJoin a Global Leader in Aviation Security!$17.00 per hour. Retention  Incentive: $1,500 sign/on retention incentivePay out January 31, 2024 or after 90 days, whichever is laterACTS-Aviation Security, Inc. has an immediate opening for Security Agents at the Kahului Airport, Kahului, HI.Established in 2001, ACTS-Aviation...

  • Ramp Agent

    4 weeks ago

    Kahului, United States NANIQ GLOBAL LOGISTICS LLC Full time

    Job Summary: The Ramp Agent plays a crucial role in ensuring the safe, efficient, and timely handling of aircraft operations on the ramp area of an airport. Working as part of a ground handling team, the Ramp Agent is responsible for various tasks related to the movement, loading, unloading, and servicing of aircraft, as well as the coordination of ground...

  • Ramp Service Agent

    3 weeks ago

    Kahului, United States Signature Flight Support Corporation Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. A Line...

  • Reservation Agent

    2 months ago

    Kahului, United States Air Methods Corporation Full time

    As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, r Reservation Agent, Agent, Reservations, Operations, Reservation, Retail, Transportation

  • Ramp Service Agent

    4 weeks ago

    Kahului, United States Signature Flight Support Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. A Line...

  • Ramp Service Agent

    4 weeks ago

    Kahului, United States Signature Flight Support Corporation Full time

    Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.A Line...

  • Ramp Service Agent

    4 weeks ago

    Kahului, United States Signature Flight Support Corporation Full time

    Job DescriptionJob DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and...

  • Ramp Service Agent

    1 week ago

    KAHULUI, United States Signature Flight Support Corporation Full time

    Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.A Line...

  • Customer Service Agent

    4 weeks ago

    Kahului, United States SIXT USA Full time

    Job DescriptionJob DescriptionCompany DescriptionWe are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our...

  • Ground Ramp Agent

    4 weeks ago

    Kahului, United States Unifi Full time

    General information Job Title Airport Ramp Agent (Alaska) - OGG Date Monday, May 20, 2024 State Hawaii City Kahului Base Pay Rate: $ 18.00 Full/Part Time Full Time Shift A.M. shift Requirements and Description Ramp Agent Video Link: Unifi (OGG) is offering FREE Android phones with a paid 1-year phone contract to all new and existing hires! New candidates...

  • Security Agent

    2 days ago

    Kahului, United States ICTS Europe Full time

    Job Details Description Join a Global Leader in Aviation Security! $19.00 per hour.  ACTS-Aviation Security, Inc. has an immediate opening for Security Agents at the Kahului Airport, Kahului, HI. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation...