Sales & Customer Service Associate

3 weeks ago

Norwell, United States Massage Envy Full time

Overview Where Better Careers Begin Massage Envy Norwell; 10 Washington Street Norwell, MA 02061

Do you have a passion for helping others?

At the Massage Envy Norwell franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Benefits that help you take care of you

including earned sick time

A healthy compensation plan

that rewards your hard work with $17 an hour, room to grow

A dynamic, energizing environment

where you're consistently challenged, never bored.

Training

to help you grow and refine your sales and customer service skills

Paid time off for full time employees

A

flexible schedule

for a better work/life balance

In-depth product and service

training

Discounted massage, skincare or stretch sessions

30% off all products

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each

individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted

for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set

by each franchisee and vary by location.

Salary

$17 / hour

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