Xfinity Store Service Associate

4 weeks ago

Naperville, United States Comcast Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

Job Description

Core Responsibilities

  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found.
  • May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.
  • Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
  • Serves as an in-store expert for Xfinity Mobile support. Providing in-store post-sales support for device data transfers and phone number ports.
  • Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
  • Assists Store Leadership in Inventory and Merchandising responsibilities:
  • Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
  • Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.
  • Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Education Level
  • High School or Equivalent
Field of Study

Certifications

Years of Experience
  • Generally requires 0-2 years related experience.


Compliance

Comcast is an EEO/AA/Drug Free Workplace.

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation
Base Pay: $17.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education
High School Diploma / GED

Certifications (if applicable)

Relative Work Experience
0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

  • Store Associate

    1 month ago

    Naperville, United States Andy's Frozen Custard Full time

    Andy's Frozen Custard - 450 East Ogden Avenue - [Crew Member / Food Service / Counter Service] Andys Frozen Custard is looking for talented and motivated individuals who possess a high attention to detail and great customer service skills to serve the world's greatest frozen treats! Associates should expect a fast-paced- challenging environment. As an Andys...

  • Store Associate

    2 months ago

    Naperville, United States CVS Health Full time

    CVS Health - 644 NORTH ROUTE 59 [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in...

  • Store Associate

    4 months ago

    Naperville, United States CVS Health Full time

    CVS Health - 1299 EAST OGDEN AVE. [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in...

  • Retail Store Associate

    1 month ago

    Naperville, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Retail Store Associate  Who we are:   As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Retail Store Associate

    2 months ago

    Naperville, United States Savers | Value Village Full time

    Description Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • DSW Store Associate Part-Time

    2 months ago

    Naperville, United States DSW Full time

    DSW, Inc. - Springbrook Prairie Pavilion, Naperville [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing...

  • Associate - store associate

    1 month ago

    Naperville, IL, United States Sherwin-Williams Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Full-Time Store Associate

    1 month ago

    Naperville, United States Aldi Inc. Full time

    ALDI - 2708 Showplace Dr [Retail Associate / Cashier / Stocker / Team Member] As a Store Associate with ALDI, you will: Process customer purchases; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Assist customers with sales, problems or concerns; Participate in taking store inventory counts; Assist in...

  • Bilingual Store Associate

    2 months ago

    Naperville, United States Sherwin-Williams Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Retail Store Cleaning Associate

    6 months ago

    Naperville, United States TJX Companies Full time

    Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Associate, Cleaning, Retail, Store, Customer Experience, Support

  • Dairy Store Associate

    1 month ago

    Naperville, Illinois, United States Oberweis Full time

    About the Role:Oberweis is seeking a motivated and friendly Dairy Store Crew Member to join our team at the 95th Street Location. As a Crew Member, you will be responsible for providing exceptional customer service, handling orders accurately, and maintaining a clean and organized store environment.Key Responsibilities:Provide customers with outstanding...

  • Store Associate

    4 months ago

    Naperville, United States Burlington Full time

    Burlington - JobID: 6DCA9BE8921E40AAB8D043F42B24FB93 [Retail Sales / Team Member] As a Store Associate at Burlington, you'll: Deliver excellent customer service with a positive, professional attitude; Accurately and efficiently ring on register; Assist customers in locating merchandise; Assist in floor moves, merchandising, display maintenance, and...

  • Bilingual Store Associate

    1 month ago

    Naperville, IL, United States Sherwin-Williams Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Sales Associate

    3 months ago

    Naperville, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service Representative...

  • Naperville-Seasonal Store Associate Part Time

    1 month ago

    Naperville, United States Binny's Beverage Depot Part time

    Job DescriptionJob DescriptionTo assist in developing sales, maintaining productivity levels and providing superior customer service, while ensuring the safety and cleanliness of the store. To work as part of a team, following the directions of managers and supervisors, while adhering to the policies and procedures explained in the Employee...

  • Retail Associate

    2 weeks ago

    Naperville, United States A La Folie LLC Full time

    We're seeking a retail associate with weekday and weekend availability to join our retail store, serving amazing customers. The ideal candidate has previous experience as a server in a restaurant, skilled in customer service and comfortable in a fast-paced environment. Job Requirements: • Comprehensive understanding of store products • Advanced customer...

  • Sales Associate

    2 months ago

    Naperville, United States 7-Eleven Full time

    7-eleven - 1490 E Chicago Ave [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all regular...

  • Store Assistant Manager

    4 weeks ago

    Naperville, Illinois, United States Circle K Full time

    Assistant Manager OpportunityWe're seeking an experienced Assistant Manager to join our team at Circle K. As an Assistant Manager, you'll play a key role in overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Your Key Responsibilities:Assist the Store Manager in overseeing store operations, including...

  • Customer Service Representative

    4 weeks ago

    Naperville, Illinois, United States Walgreens Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and operations.Key Responsibilities:Provide courteous...

  • Store Operations Manager

    4 weeks ago

    Naperville, Illinois, United States MOD Super Fast Pizza, LLC Full time

    At MOD Super Fast Pizza, LLC, we strive to create a positive social impact in the lives of our employees and the communities we serve.Our purpose is to make a difference through our actions and behaviors.We believe in giving second chances to individuals with criminal histories who are seeking stable employment as a step in their journey.Compensation:$17.00...