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Site Leader
2 months ago
Job Description
Site Leader - LMFT, LCSW, or LMHC
We don’t just have a mission statement…we have a mission.
At Xplor Counseling, our commitment to optimal mental health and steadfast support isn’t just for our clients; it extends to every team member.
Xplor Counseling
realizes the strength of our practice is our exceptional staff. We support our clinicians in building a thriving and profitable caseload upon a culture of values of innovation, professionalism, and healthy work/life balance.
We seek a Site Leader with LMFT, LCSW, or LMHC for a Full-Time position at our Honolulu, Hawaii, location.
This is for a clinical site lead position, which will fulfill duties regarding office supervision and office management in addition to clinical hours.
Compensation:
The salary for this position is $100,000. Pay is based on several factors, including but not limited to education, work experience, licensure/certifications, scheduled clinical hours, etc.
Educational Background:
Advanced degree ( LMFT, LCSW, or LMHC ) in Mental Health
An advanced degree in applicable operational/clinical settings is desirable
Minimum Job Qualifications:
Must have worked as a leader in a growth-oriented organization, preferably in the healthcare/behavioral health field, for at least 1-2 years
Strong leadership capability
Strong relationship skills to grow and maintain relationships with any individual, irrespective of background and type of personality
Strong written and verbal communication skills
Ability to work with recent technological applications relating to daily tasks and ability to train staff on the use of the applications
Strong detail-orientation
Ability to perform multiple tasks simultaneously
Possess reliable problem-solving ability
Ability to build on the vision and be a positive force in developing the plan to get there
Strong ethical standards and compassion
Beneficial Skills & Experience:
To create and maintain a site with positive energy, caring support, mutual trust, and respect. To foster a connection with all staff of the practice by working collaboratively with the Executive Director and RVP of Operations
Continuously nurture a culture of excellence by acting as a role model of professional and ethical practice and conduct, staff recognition, teamwork
Schedule and conduct orientation to Athena and all Xplor Counseling protocols/procedures for clinicians at the assigned location
Implement morale-building activities to create a culture of camaraderie among the site staff and foster a sense of connection with the overall practice
Support clinician professional development through consultation, mentoring, and guidance
Address and resolve customer service issues promptly. Provide appropriate feedback to involved clinicians and staff
Support peer consultation groups as they pursue clinical excellence and encourage clinician work-life balance and self-care
Continuously monitor and address office aesthetics
Participate in vacation coverage rotation with the Executive Director and other Site Leaders
Supports Xplor Counseling overall business goals and direction
Productivity:
To balance clinical, technological, and business best practices
Communicate performance expectations regarding clinical quality, evidence-based treatment, timely and professional documentation, HIPAA compliance, etc.
Continuously monitor office use and clinician schedules to ensure optimum space utilization
Assist clinicians in meeting productivity goals; monitor clinician schedules and ensure clinicians are offering new slots for PAC promptly
Ensure clinicians are compliant with the 48-hour note completion policy in Athena
Demonstrate active support of value-based contracts and clinical initiatives by communicating requirements to clinical staff and ensuring their compliance
Identify clinical staffing needs and routinely communicate those needs with the Executive Director
Problem Solving:
To identify, analyze, and resolve issues involving any clinical, administrative, staffing, or client matters
Display confidence in judgment to solve problems independently and creatively, which includes consulting with the Executive Director on challenging matters
Provide ongoing clinical case consultation
Assist clinicians in meeting productivity goals
Address and resolve internal and external customer complaints and provide feedback to involved individuals
Continuously seek opportunities to streamline administrative processes and work with administrative staff to determine the viability of implementation
Provide technological training and trouble-shooting to clinical staff
Manage the physical office space, which includes communicating issues directly with the Executive Director
Other tasks and duties as assigned
Advantages:
Health/Dental/Vision/401k with employer contribution & additional elective insurance
Malpractice insurance provided
Paid time off (PTO)
Additional advantages include student loan paydown plan, EAP services at no cost, professional development/CEUs
About Xplor Counseling:
Since 2018,
Xplor Counseling
has provided counseling for adults, couples, families, children, and teens in Hawaii. Xplor is a growing practice with an exceptional leadership team. Xplor believes the best way to help clients is by creating a supportive, understanding, nonjudgmental environment in which clients prosper. Xplor counseling is a collaborative, supportive environment ideal for clinicians who want clients to enjoy a work-life balance
Xplor
is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership will enable us to offer additional help and operational support while maintaining our local identity and leadership.
Refresh Mental Health
is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration.
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