Customer Support Representative
4 weeks ago
What are we looking for in our Customer Support Representative?
Job title: Customer Support Representative
Location: Columbus, OH
Duration: 6 months contract
Pay range: $18/hour to $19/hour
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client’s management products and services, clients online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Benefits Info
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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Rate/Salary: $18/hour to $19/hour
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