Technical Specialist 3

2 weeks ago

Chantilly, United States MC Dean Inc Full time
Position Summary:

The Technical Specialist will demonstrate the following capabilities:
  • This position will report out of Chantilly, VA
  • Analyze system performance and recommend improvements
  • Provide support to the system administration team
  • Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
  • Communicate with customers, manufacturers, vendors and system administrators
  • Train system users and other system support personnel
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Organize and prepare detailed documentation of system performance, including service request records and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
  • Provide on site system support post deployment
  • Read and interpret engineering drawings
  • Understand SOP and SOW documentation
  • Ensure test lab equipment is maintained
  • Interface with engineering team to ensure design efficiency
  • Interface with internal and external customers
  • Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
  • Read blue prints, schematics and statements of work (SOW).
  • Coordinate with field personnel and/or engineering team to discuss any potential installation issues
  • Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
  • Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
  • Perform all duties with minimal direct supervision
Position / Candidate Requirements
  • Security Clearance: Active TS/SCI with Polygraph REQUIRED.
  • High School Diploma with 11-13 years of experience with installation, troubleshooting and/or testing of electronic security systems or
  • Associates with 8-10 years of experience or
  • Bachelor's Degree with 5-7 years experience or
  • Master's Degree with 3-5 years experience
  • System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
  • Reliable attendance at customer site during work hours required by customer
  • Ability to work a flexible schedule that includes occasional nights and weekends
  • Ability to travel CONUS and OCONUS
Desired / Advantageous Qualifications
  • Vendor certifications for electronic systems
  • One (1) to three (3) years of RF experience
  • Working knowledge of RF test equipment such as antennas, signal generators, spectrum analyzers, network analyzers
Abilities
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

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