Client Software Specialist
2 months ago
Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation’s leading insurance carriers, payroll companies & insurance brokers. Our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR including benefits administration, employee onboarding and much more. Employee Navigator is the leading broker-centric benefits administration and HR platform in the US serving over 175,000 companies. We’ve been named one of the Washington Post’s Top Workplaces six years running…. including during the pandemic Come join us and help us continue the tradition as well as start new ones About the Role TheClient Software Specialistwill deliver a world-class experience to our customers. The Client Software team is responsible for guiding our broker clients through key moments of their customer journey, and shares expertise to help all our users become Employee Navigator experts. You’ll be directly responsible for the experience of thousands of customers on Employee Navigator. *Please note: This is an onsite role five days a week* Responsibilities Become an expert within all facets of the Employee Navigator platform through departmental and independent hands-on training Leverage deep understanding of Employee Navigator’s products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products Provide the first line of support for our customer base via email, phone or our support forum Assist clients with case builds including benefits enrollment, carrier and payroll integrations and employee onboarding Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software Serve as an experienced consultant to customers supporting Employee Navigator’s complex products/technologies Provide recommendations to EN leadership around potential best practices and training on EN solutions, based on client input or experience Conduct webinar training sessions Work with general direction to resolve issues and provide solutions, with guidance in complex situations Qualifications: At least 5 years of experience in a client facing environment, with proven ability to produce positive results At least 3 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious Expertly address challenging questions while providing answers that are quick and easy to understand Consistently seek to improve their own knowledge, the customer’s knowledge, and the product itself Be a motivated problem solver who can accurately document and communicate issues Demonstrate proficiency using Microsoft Office products, including Excel Bachelors Degree OR equivalent years of experience Bonus Points : Experience with benefits administration, insurance, or payroll #J-18808-Ljbffr
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Manufacturing Specialist
3 weeks ago
Frederick, Maryland, United States Intelliswift Software Full timeJob Description:The Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch records and standard operating procedures (SOPs) to ensure safe and compliant operations.Responsibilities of the Cell Therapy Specialist include:Successfully troubleshoots processing and equipment issues while...
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GMP Manufacturing Specialist
4 weeks ago
Frederick, Maryland, United States Intelliswift Software Inc Full timeJob SummaryThe Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch records and standard operating procedures (SOPs) to ensure safe and compliant operations.This role will work as part of a team to execute GMP runs in close collaboration with Materials Management, Quality Control...
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Client Advisor
4 weeks ago
Frederick, Maryland, United States Ourisman Honda of Frederick Full timeJob SummaryOurisman Honda of Frederick is seeking a highly motivated and customer-focused Client Advisor to join our team. As a Client Advisor, you will be responsible for assisting customers with their vehicle purchases, providing product information, and ensuring a positive buying experience.Key ResponsibilitiesGreet and assist clients in a friendly and...
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GMP manufacturing technician
1 month ago
Frederick, United States Intelliswift Software Full timeTitle: Cell Therapy Specialist ILocation: Frederick, MD Duration: 12 Plus Months + will extended6:00 am to 4:30 pm (Day Shift), Sun-Wed and Wed-Sat3:00 pm to 1:30 am (Swing Shift), Sun-Wed and Wed-SatDDMM::05/01Job DescriptionThe Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch...
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GMP manufacturing technician
1 month ago
Frederick, United States Intelliswift Software Full timeTitle: Cell Therapy Specialist ILocation: Frederick, MD Duration: 12 Plus Months + will extended6:00 am to 4:30 pm (Day Shift), Sun-Wed and Wed-Sat3:00 pm to 1:30 am (Swing Shift), Sun-Wed and Wed-SatDDMM::05/01Job DescriptionThe Cell Therapy Specialist will perform and/or verify all tasks associated with the manufacture of commercial product following batch...
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Data Management Specialist
4 weeks ago
Frederick, Maryland, United States National Guard Employment Network Full timeJob Title: Data Management SpecialistJob Summary:We are seeking a highly skilled Data Management Specialist to support our Federal client in Frederick, MD. The ideal candidate will have a strong background in data governance, systems engineering, and IT resource management.Key Responsibilities:* Develop and implement data governance processes to ensure data...
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Quality Assurance Specialist
1 month ago
Frederick, Maryland, United States Intelliswift Software Inc Full timeJob Title: Quality Control ChemistJob Summary:We are seeking a highly skilled Quality Control Chemist to join our team at Intelliswift Software Inc. The successful candidate will be responsible for performing testing of raw materials, intermediates, and final products by following analytical methods such as cell-based bioassays, flow cytometry, ELISA, and...
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Client Advisor
3 weeks ago
Frederick, United States Ourisman Honda of Frederick Full timeOurisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive...
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Custom Software Sales Executive
1 month ago
Frederick, Maryland, United States Orases Full timeJob DescriptionAs a Custom Software Sales Executive at Orases, you will be responsible for driving new business opportunities and managing prospect relationships. You will need to have a strong understanding of consultative selling, be familiar with selling services for sales workshops, custom software, app development, and application modernization. This...
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Electronics Design Specialist
4 weeks ago
Frederick, Maryland, United States Blue-Halo Full timeElectronics Design SpecialistWe are seeking an Electronics Design Specialist to join our team at BlueHalo. As an Electronics Design Specialist, you will be responsible for assisting in the design and development of electronic circuits, working hands-on in schematic capture, circuit board assembly, and wireless test and measurement. You will collaborate in...
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Laboratory Equipment Specialist
1 month ago
Frederick, Maryland, United States Spherion Full timeJob SummaryWe are seeking a skilled Laboratory Equipment Specialist to join our team at Spherion. As a key member of our team, you will be responsible for performing installation, repair, and maintenance on a variety of laboratory equipment to ensure validation and calibration. This is a fantastic opportunity to utilize your technical skills and...
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Laboratory Equipment Specialist
4 weeks ago
Frederick, Maryland, United States Spherion Full timeJob Summary:Spherion is seeking a skilled Laboratory Equipment Specialist to join our team. As a Technical Field Service Professional, you will be responsible for performing installation, repair, and maintenance on a variety of laboratory equipment to confirm validation and calibration.Key Responsibilities:Perform installation, repair, and maintenance on...
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Behavioral Specialist
4 weeks ago
Frederick, Maryland, United States The Arc of Southern Maryland Full timeJob SummaryThe Arc of Southern Maryland is seeking a skilled Behavioral Specialist to join our team. As a Behavioral Specialist, you will serve as a temporary on-site liaison between clients and their support networks, working to improve safety and facilitate the implementation of appropriate and minimally restrictive behavioral strategies to address unsafe...
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Data Management Specialist
4 weeks ago
Frederick, Maryland, United States VetJobs Full timePotomacWave Consulting is seeking a Data Management Specialist to support a Federal client in Frederick, MD.This position will provide the governance and systems engineering processes to track and control IT resources and services across the enterprise, while maintaining the consistency of functional, performance, and physical attributes with its...
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Software Engineer Project Advisor
1 month ago
Frederick, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:Job Family:Software EngineeringJob Qualifications:Skills:Complex Systems, Software Program, Software SolutionsCertifications:Experience:8 + years of related experienceUS Citizenship...
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Software Engineer Project Advisor
3 weeks ago
Frederick, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:Job Family:Software EngineeringJob Qualifications:Skills:Complex Systems, Software Program, Software SolutionsCertifications:NoneExperience:8 + years of related experienceUS Citizenship Required:YesJob...
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Behavioral Support Specialist
4 weeks ago
Frederick, Maryland, United States The Arc of Southern Maryland Full timeJob SummaryThe Arc of Southern Maryland is seeking a skilled Behavioral Support Specialist to join our team. As a key member of our crisis intervention team, you will provide temporary on-site support to individuals with behavioral challenges, working closely with clients, their support networks, and our interdisciplinary team to develop and implement...
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Cybersecurity Specialist
4 weeks ago
Frederick, Maryland, United States ManTech Full timeJob Summary:ManTech International is seeking a highly skilled Cybersecurity Specialist to join our team in Frederick, Maryland. As a Cybersecurity Specialist, you will be responsible for developing and implementing security protocols, standards, and best practices in alignment with industry regulations and organizational requirements.Key Responsibilities:...
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Lidar Data Processing Specialist
4 weeks ago
Frederick, Maryland, United States PEAK Technical Staffing USA Full timeJob Title: Lidar Data Processing SpecialistJob Overview:Our client is seeking a motivated and enthusiastic individual to join their production team for a contract position in Lidar Data Processing. This role focuses on tasks such as Point Classification, hydro breakline collection, and quality control (QC). Familiarity with USGS specifications and industry...
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Desktop Support Specialist
3 weeks ago
Frederick, Maryland, United States AET FEDERAL INC Full timeJob DescriptionAET Federal Inc. is seeking a skilled Desktop Support Specialist to provide technical help desk support for various types of IT equipment, software, and peripheral equipment.Key Responsibilities:Coordinate operating system upgrades, IAVA mitigation, system imaging, and technical refresh cycles for all end-user devices.Provide desk-side support...