Residential Site Supervisor
4 weeks ago
Job Title: Residential Site SupervisorJob Code: SSS013/Client Support Worker SupervisorShift: 1st, flexibility required (40 hours per week on average)Job Hours: 7am-3pm - Times May Vary - some weekends requiredBase Location: Newton County / Oxford, GA Division/Department/Program: IDD Residential Group Homes
The IDD Site Supervisor manages operations, supervises direct care staff, and monitors resident activity in a personal care home or other community residential site serving consumers with Intellectual/Developmental Disabilities.
Supervises, guides, and/or instructs the work assignments of subordinate staff. Assists with daily living activities at the person's home, in a daytime non-residential facility or a residential facility. Observes and monitors client's behavior and charts observations and incidents. Provides training of basic personal and social skills, simple academics, or work skills to consumers/students in a state school, hospital, juvenile detention facility, residence, group home, workshop, or supported employment environment. May assist with meal preparation, ensuring or encouraging client group activity, providing transportation, and/or limited case management.
Duties & Responsibilities:
- Performs and trains staff on the basic premises of the residential services program: positive consumer interactions, respect for consumer rights and dignity, and use of normalization principles.
- Counsels subordinate staff individually on job performance, monitors their compliance with agency, and program procedures and formally evaluates staff performance using methods and timelines prescribed by the agency.
- Schedules staff to assure 24-hr. coverage of the residence, minimizes use of overtime working hours, and flexes or adjusts schedule when necessary to cover shifts.
- Participates in the recruitment, hiring, orientation, commendation, promotion, and disciplinary adverse action of subordinate staff.
- Reviews time records submitted by non-exempt subordinates for accuracy and completeness.
- Applies consistent standards for approval or denial of leave that comply with agency policies and procedures related to use of leave and suggested minimum balances.
- Regularly counsel employees whose leave balances or leave use are below standard and/or takes other appropriate disciplinary actions.
- Ensures that time and attendance information submitted for each employee is complete and accurate by verifying leave approvals and records of time worked.
- Promptly notifies the manager and/or the Human Resources office when salaried employees go off the payroll due to resignations or require pay adjustments for leave without pay or other issues.
- Complies with legal requirements and agency policies regarding timelines and documentation for Family Leave requests and other requests for leave of absence.
- Participates as a member of the treatment team for consumers under their care, providing input into treatment and discharge plans based on observation of consumer strengths, needs, abilities, and preferences.
- Works with other service providers and staff in support of effective consumer treatment, linkage, communication, and continuity of service.
- Provides leadership and support to subordinate staff on job duties to meet the goals and objectives identified in consumer treatment plans and to maintain the residence.
- Writes progress notes and other supportive documentation that is compliant with program, payer, and agency requirements.
- Keeps records on each consumer that complies with all VPH and other regulatory authority standards for content and maintenance.
- Monitors and maintains the residential site and its equipment, supplies, and assigned vehicle according to all VPH and other regulatory authority standards necessary for compliance.
- Ensures general cleanliness and orderliness of the site, vehicle, and equipment.
- Communicates with landlords, Program Manager, and maintenance staff regarding physical site repairs and maintenance. Ensures site and vehicle compliance with health and safety regulations.
- Uses personal vehicle for consumer transportation needs when agency vehicle is unavailable. Serves as safety officer for the site and is on-call for initial response to consumer, staff, or site emergencies.
- Represents the site at meetings, tours and visits, inspections, audits, and evaluations.
- Maintains, completes, and submits site management records, reports, and staff training records necessary for licensure, accreditation, and other requirements and according to set deadlines.
- Stays up to date on training as required by VPH and all other regulatory authorities and ensures the same for subordinate staff.
- Lifts and carries groceries and supplies and moves furniture for cleaning.
- Other duties as assigned.
High School diploma/GED and three (3) years of job-related experience providing social or direct care services to groups of special needs individuals in a human service setting, which includes one (1) year experience as a lead worker, team lead, or supervisory role; or One (1) year of experience at the lower level Client Support Worker 3 (SSS012) or equivalent position.
Requirements/Competencies:
- Must be able to lift 20 pounds.
- Requires long periods of sitting/standing.
- Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy.
- Candidates for selection must pass a criminal background check (including fingerprinting).
- Must pass a pre-employment drug screen and subject to random drug screens.
- Any combination of training and experience which would have enabled the applicant to acquire the necessary knowledge, skills and abilities.
Benefits (for qualified employees):
- State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
- Paid New Hire Training
- Company contributes additional 7.5% of salary to 401(a) Retirement Plan
- No employee deduction for Social Security
- Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
- Supervision, training, and continuing education opportunities available
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