Quality Assurance Manager

Quality Assurance Manager CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Job Description As a Quality Assurance Manager (Mid-Level II), you will lead QA efforts across multiple projects, ensuring high-quality deliverables and alignment with client objectives. This role blends hands-on testing expertise with leadership responsibilities, requiring strong technical skills, strategic thinking, and the ability to mentor and guide QA teams. Key Responsibilities: Lead QA Strategy & Execution Develop and implement comprehensive test strategies for functional, performance, automation, and user acceptance testing. Ensure thorough test coverage and adherence to CapTech standards. Team Leadership & Collaboration Manage QA teams and allocate resources effectively across projects. Partner with project managers, developers, and stakeholders to align testing efforts with business goals. Quality Governance & Risk Management Perform risk analysis and establish quality checkpoints throughout the project lifecycle. Drive process improvements to enhance efficiency and consistency in QA practices. Mentorship & Talent Development Mentor junior and mid-level QA analysts. Support recruiting efforts and contribute to building a strong QA practice. Detailed Testing Responsibilities Work with Business/Product SMEs to understand requirements. Review requirements with developers and other QAs for consistency and accuracy. Create, maintain, and execute test plans, scenarios, and cases against complex software systems. Enter test scenarios, cases, and expected results in test management tools; analyze and communicate results. Execute complex SQL queries to validate data persistence. Create and track defects in specified tools and participate in daily SCRUMs. Identify test cases for automation and build/review automation code per standards. Build and maintain automation frameworks (UFT, Playwright, TypeScript, Java, Selenium) and integrate into CI/CD pipelines. Qualifications Ability to learn and understand complex software systems and their interrelationships quickly. 5+ years' experience with all types of software testing including functional, non-functional, integration, regression, and user acceptance. Experience in automated testing using UFT and open-source tools such as Playwright and Selenium (required). 5+ years' experience testing Java applications. Clear and effective written and oral communication skills. In-depth knowledge of test planning, test case creation, and execution. Solid experience with software technologies including HTML, XML, Java, TypeScript, React or Next.js. Solid experience with MS SQL databases. Solid experience with version control systems such as GIT. Solid experience with Azure DevOps (Boards, Repos, Pipelines, Test Plans). Ability to work both independently and in a team environment with minimal supervision. Knowledge of Agile Scrum development methodology and QA's role in the process. Experience hosting requirement and test scenario reviews with developers, QAs, and stakeholders. Ability to manage impact to test scenarios and cases when requirements change. Detail-oriented with strong root cause analysis skills.