Estimator in Training

2 weeks ago


Evanston, United States The Boyd Group Full time

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

The Estimator in Training works closely with our Estimator to learn how to effectively diagnose and prepare all estimates for repair in an accurate, thorough, and profitable manner according to insurance partner and company guidelines. Additionally, the Estimator Apprentice is responsible for communicating the value Gerber provides, resulting in a high closed sales ratio.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Greets customer at repair drop off and builds rapport.

  • Maps damage with customer (previous, current loss, WOW opportunities).

  • Handles repair mapping, takes initial photographs. Uploads photos and notes to CCC One, along with arrival time, etc.

  • Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown.

  • Finalizes estimate using proper Repair Planning Template.

  • Works with repair team to make sure notations on windshield are correct and complete. Puts together final parts list.

  • Uses Promise Date Caculator to set promise date. Calls customer to review estimate and promise date.

  • Updates customer regularly (with frequency, according to standards determined by management).

  • Participates in and contributes to the regularly scheduled production meetings.

  • Calls customers whose cars will be completed the next day. Schedules with customer.

  • Follow up with technicians after vehicle tear down and make adjustments to estimate if needed.

  • Assist insurance adjusters with damage reports, etc., and provide service to insurance claim re-inspectors.

Education and/or Experience Required

  • High school diploma/GED required.

  • Prior customer service experience.

  • Must currently possess or successfully complete 16 I-CAR units within the first 12 months of employment.

  • Preferred: 4-6 years related work experience. Photo-imaging software experience preferred.

Required Skills/Abilities

  • Excellent communication skills.

  • Computer literate. Knowledge of Microsoft products is preferred.

  • Good decision-making ability and sound judgment.

Other Requirements

  • Must be able to walk, stand, stoop, kneel and crouch in providing an accurate estimate of a vehicle's damage.

  • Must possess clear vision in providing an accurate estimate of a vehicle's damage.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Competitive Pay Plans
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Paid Vacation & Holidays
  • Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.


  • Cook

    4 weeks ago


    Evanston, United States The Mather in Evanston Full time

    Join a multiple-award-winning workplace as an experienced and versatile Cook who can assist in preparing all types of food, while maintaining the highest quality and standards. You'll join our culinary team, which makes quality meals from scratch for multiple restaurants within our luxury senior living residence. Help us create exceptional dining experiences...

  • Server

    3 weeks ago


    Evanston, United States The Mather in Evanston Full time

    We are seeking a server to join our award-winning workplace. As part of our team, you will provide outstanding culinary experiences in-our licensed care venue. We provide a competitive hourly rate (so you don't have to rely on tips) and additional on-the-job perks-including Paid Time Off, 401(k), and paid skills training opportunities, and our nationally...

  • Associate Designer

    2 days ago


    Evanston, United States Nature's Perspective Landscaping, Inc. Full time

    **LANDSCAPE DESIGN ASSISTANT** Join our well-established design-build and maintenance company. For nearly 45 years, Nature’s Perspective Landscaping has been providing landscape services to Chicago’s northern suburbs and Chicago’s north side. In this full-time, hourly position, you will perform site surveys, assist in preparing landscape drawings and...


  • Evanston, United States Christopher B. Burke Engineering, LLC Full time

    We seek out experienced and responsive professionals who are committed to personal service while enjoying a flexible schedule and work-life balance. CBBEL is a full-service civil, environmental, and mechanical engineering firm that can comprehensively meet the needs of both private and public sector clients. Our Civil Design Group focuses on a wide range of...


  • Evanston, United States Northwestern University Full time

    Please note: Supervisor provides objectives & deadlines. Work is reviewed for fulfillment of objective & deadlines & overall compliance with policy & procedures. EE completes some activities without direction, informing supervisor only of potentially controversial matters, &/or far-reaching implications. **Specific Responsibilities**: - Budget:_ - Prepares...


  • Evanston, United States Northminster Presbyterian Church Full time

    **Northminster Presbyterian Church Youth Music Director Job Description Position**: **Youth Music Director (YMD)** Part Time: estimated 6-10 hours per week during the program year from mid-August through mid-June (10 month position). - **Sunday morning expected hours are 2.5-3 hours**_ - **Sunday School and Sunday Service take place 9:30-10:45...


  • Evanston, United States City of Evanston Full time

    JobID: 807 **Position Type**: Administrative Services/Workforce Development Worker - Facilities Apprentice**Date Posted**: 5/13/2024**Location**: Civic Center**Date Available**: TBD**Closing Date**: 05/27/2024**Starting salary is $18.00/hour and shall increase as the employee continues the program successfully.** **Job type: Temporary - 2 years** **NATURE...


  • Evanston, United States Ascension Full time

    Details Specialty: Neurology Schedule: Monday - Friday 8am-4pm Call Schedule: occasional call coverage for PTO support, estimate 1 week per quarter Practice Detail: This unique outpatient position has 2 practice locations EMR System: EPIC Facility: Ascension Resurrection Medical Center, Ascension Saint Francis Hospital Location: Chicago, IL and Evanston, IL...

  • Financial Coordinator

    4 weeks ago


    Evanston, Illinois, United States Northwestern University Full time

    Job ID50176LocationEvanston, IllinoisDepartment: MCC Electrical & Computer EngSalary/Grade: EXS/5Job Summary:The Financial Coordinator in the department of Electrical and Computer Engineering supports a variety of sponsored and non-sponsored financial functions including the daily financial operations of the department. In collaboration with the Business...

  • Financial Coordinator

    2 months ago


    Evanston, Illinois, United States Northwestern University Full time

    Job ID50176LocationEvanston, IllinoisDepartment: MCC Electrical & Computer EngSalary/Grade: EXS/5Job Summary:The Financial Coordinator in the department of Electrical and Computer Engineering supports a variety of sponsored and non-sponsored financial functions including the daily financial operations of the department. In collaboration with the Business...

  • Veterinary Technician

    1 month ago


    Evanston, United States Banfield Full time

    Banfield Pet Hospital is hiring Certified Veterinary Technicians for the Greater Chicago-Land area. This posting is for the following hospital locations: 1139 - Skokie (Niles): 5485 Touhy Ave, Skokie, IL 60077 1262 - Niles North: 8287 W Golf Rd, Niles, IL 60714 0427 - Evanston: 2221 Oakton St, Evanston, IL 60202 2044 - Mt Prospect: 101 E Euclid...

  • Veterinary Technician

    4 weeks ago


    Evanston, United States Banfield Full time

    Banfield Pet Hospital is hiring Certified Veterinary Technicians for the Greater Chicago-Land area. This posting is for the following hospital locations: 1139 - Skokie (Niles): 5485 Touhy Ave, Skokie, IL 60077 1262 - Niles North: 8287 W Golf Rd, Niles, IL 60714 0427 - Evanston: 2221 Oakton St, Evanston, IL 60202 2044 - Mt Prospect: 101 E Euclid...