Category Manager- Institutional Parts

4 weeks ago

Charlotte, United States Watsco Full time
Job Description

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, WATSCO, Inc. CE proudly distributes the Carrier, Bryant, Payne, Gree and Midea brands of HVAC equipment, as well as a full line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America, with over 1,600 employees ready to serve and provide the best products with best-in-class customer service.

We are seeking a highly motivated and experienced Parts Supplies Category Manager supporting CE Domestic regions. The Parts Supplies Category Manager will play a crucial role in managing and optimizing the parts and supplies category within the organization. This is a remote position and reports to the HQ, Director of Parts Supplies, Product Management.

Major Tasks, Responsibilities Key Accountabilities

Strategy Planning:

  • Full Parts Supplies Product Ownership. Collaborate with HQ and Regional Product Management to manage Assortment, Supplier Relations and execute negotiations.
  • Consult with Suppliers to obtain or introduce innovative technologies and products that boost organizational competitiveness and drive corporate profitability for the organization.
  • Work with all required Organizational Functions to develop, support and maintain Product Sales, Marketing, and Inventory strategies for the Residential Equipment offerings within identified categories.
  • Liaison with the Regional Leadership and Product Managers on company initiatives, sales strategies, and category trends.
  • Interface with HQ Inventory, Planning, Pricing, Operations and Finance teams providing guidance and support on category trends/needs.
Delivery Execution:
  • Support CE Leadership and Sales teams in all customer channels.
  • Create awareness and be knowledgeable on Parts Supplies Programs within identified categories and collaborate/develop product promotions.
  • Lead development of new product launch elements in conjunction with cross functional teams for regional implementation.
  • Creation of Product promotion development for HQ and/or Regional execution.
  • Analyze competitive data, pricing and make recommendations for HQ and Regional response.
  • Liaison and direct supplier actions to ensure status update/issue resolution.
  • Perform monthly/quarterly evaluation of the competitive landscape, product, and cost updates.
  • Provides product expertise and industry trend knowledge to the planning, forecasting process.
  • Communicate with category suppliers and CE stakeholders to ensure product knowledge, provide input to the advantages/disadvantages, product gaps and voice of customer.
  • Manage product cost and collaborate on sell price positioning within the category to maximize market share and company profit margins assigning min/max price levels.
  • Work with new and designated Parts Supplies partners to ensure they are providing the best pricing to ensure purchasing power to support sales support to the CE Organization.
  • Manage P S Product costs on 70% of Core Assortment.
  • Assist Regional Parts and Supplies teams with store merchandising.
  • Provide SKU, sales data, and all required analytics to Regional Parts and Supplies Product Managers to ensure proper parts and supplies inventory exists at all Branches to satisfy identified facing requirements.
  • Ensure creation, implementation, and accuracy of Associated Items (CSD), Frequently Bought Together (FBT's on e-Comm).
  • Manage model supersedes, new SKU set up and SKU designation utilizing Stage Gate Process.
  • Provide oversight and assist regional sell-through and disposition of designated Residential Equipment Suppliers Excess, Surplus and Damaged (ESD) as well as Non-Performing Inventory (NPI
People/Training/Communication:
  • Support Regional Product Managers and sales team with written updates and direction on categories of products.
  • Identify Training requirements, direct and support Parts, and Supplies product training for internal/external customers.
  • Manage repository of product, sales, and pricing information to be accessible by all sales team channels.
  • Provide reporting for CE Regional Monthly and Quarterly business reviews for identified Categories of responsibility and reporting for share-holder review (i.e., CE HQ/Regional Leadership, WSO, Carrier Corp).
  • Communicate inventory levels of parts and supplies to strike the right balance between product availability and working capital.
  • Other initiatives, tasks and duties as directed by Carrier Enterprise Leadership team.
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Qualifications:
  • An established history of success within the HVAC sector is desired, specifically in areas such as products, services, technology, or product management. Experience in retail or consumer industries would be advantageous.
  • Diverse experience in category management, product assortment planning, and new product introduction with the ability to leverage new product innovations.
  • Proficiency in Microsoft applications and Salesforce.
  • Strategic with strong analytical, technical, verbal, and written communication skills.
  • Highly organized with the ability to prioritize and track multiple tasks to successful completion.
  • Exceptional leadership and managerial skills.
Education
  • BA/BS degree (preferred) with 3-5+ years Product/Category Management, Product Sales experience required 3-5+ years' experience in HVAC or related Product/Category Management position.

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