Front Desk Rep
3 weeks ago
** Front Desk Rep**
**Job Category****:** Administration **Requisition Number****:** FRONT06317 Showing 1 location **Job Details**
**Description**
Currently seeking a Front Office PSR who must have at least 1-3+ years of hands-on experience. NeoSpine is looking for an energetic, hardworking individual who enjoys working as a team and always puts the patients first.
**Responsibilities of the Front Office PSR**
* Answering Phone calls
* The Front Office PSR functions under the supervision of the Front office supervisor and/or Lead, helping with patient flow for check-in, check-out, and answering phones.
* Helping with Medical Records.
* Indexing medical records in the Electronic Medical Records.
* All activities must be conducted in a confidential, professional and personable manner.
* Is capable of performing as sole staff support for office as needed. Performs other duties as needed.
**Requirements of the Front Office PSR**
* High School Diploma or GED required.
* Minimum 1 year of customer service, general office or receptionist vocational training experience required.
* Minimum 3 years of medical field experience preferred.
* Knowledgeable/trained in ICD and CPT coding preferred.
* Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment.
* Collaborate; accept direction.
* Work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively.
**Full Benefits Offered include**
* Health Insurance with Partial Premium covered by employer
* Vision Insurance
* Dental Insurance
* HSA contribution
* 401K Retirement Plan after 1 year of service
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Enthusiastic****:** Shows intense and eager enjoyment and interest
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
**Team Player****:** Works well as a member of a group
**:**
**Motivations**
**Preferred**
**Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals
**Self-Starter****:** Inspired to perform without outside help
**:**
**Education**
**Required**
High School or better.
**Preferred**
Some college or better.
**Experience**
**Preferred**
**1 year:** Customer Service
**2 years:** Medical Office
**Licenses & Certifications**
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