Product Manager

Product Manager Comcast Business offers a suite of connectivity, communications, networking, cybersecurity, wireless, and managed solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the enterprise market. Job Summary Responsible for managing the pricing, packaging, and documenting new product ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Manages ongoing product management of new and existing products. Conducts the budgeting, planning, analysis, and monitoring required to ensure unit and financial targets are met for assigned products. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff. Core Responsibilities Internalizes and represents the Voice of the customer throughout the product lifecycle. Performs competitive analysis and conducts market research. Teams with product development to deliver high quality products on time. Participates in the strategic planning for enhancements to product content, pricing, packaging, and features. Assists in budgeting and variance analysis of the product's unit and financial performance, with the goal of identifying opportunities and risks. Concisely communicate trends, opportunities, and risks, develop and defend POV for product features/benefits. Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable). Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our operating principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors, and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Skills Communication, Customer Experience (CX), Product Development, Product Management, Product Roadmapping, Product Strategies We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially, and emotionally through the big milestones and in your everyday life. Education Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications Relevant Work Experience 7-10 Years