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Internet Sales Representative
4 weeks ago
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers. ABOUT US At Battleground Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Battleground Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. RESPONSIBILITIES * Doing a required amount of daily activities including but not limited to calls, emails, and text throughout the day. This involves fresh customers and also following up with customers daily * Responding quickly and efficiently to incoming phone calls, internet inquiries, emails, and text message with the given scripts, templates, and training provided * Providing Customers with initial product information and directing them to the appropriate next step. * Scheduling solid appointments with interested buyers and giving proper directions to the dealership, once they have arrived, passing them onto an available product specialist and being able to explain the customer's needs and wants correctly. * Maintain an ongoing customer database to capture repeat business * Following up with leads that are not quite ready for a vehicle and also following up with no show appointments * Utilize the CRM (Customer Relations Management) System daily QUALIFICATIONS * At least one previous role based in strong customer service experience * Team player attitude * Prompt and courteous * Enthusiastic personality * Must have strong computer skills * Willing to submit to a pre-employment background check & drug screen Benefits * 401(K) * Paid Holidays * Paid Vacation * Opportunity for advancement * Health, Dental and Vision insurance at group rates * Basic Life Insurance * Accident and Critical Illness insurance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
