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Call center agent

4 months ago

Millersville, United States Randstad Full time

Randstad is currently seeking experienced Outbound Call Center Representatives. Join a great company as a Call Center Agent in Millersville, MD Full-time role, $17/hr, fun environment Handle calls, emails, and texts. Must have 1 yr customer service exp.Successful candidates will have excellent communication skills and a self-motivated attitude, the ability to work well in a team and individually and basic computer skills and the ability to pass a background screening.This role will start soon- 5/20

salary: $16 - $17 per hour
shift: First
work hours: 12 PM - 8 PM
education: High School

Responsibilities

  • Handle inbound and outbound calls to ensure top-notch customer satisfaction.
  • Communicate with customers via phone, text, and email to describe our products and services.
  • Qualify leads and set up in-home sales consultations.
  • Perform data entry and use CRM systems effectively.


The essential functions of this role include:
working weekends
Skills Call Center Support Call Center outbound calls Telephone Etiquette Active Listening Follow-up Basic Software Skills CRM Basic Computer Skills Industry Representative
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.