Director Operations
2 weeks ago
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Position Summary
Under the direction of the Associate Executive Director, the Operations Director is responsible for providing Cause-Driven management and operations focused around general site operations including but not limited to leadership/support with daily operations and programs, Social Responsibility activities/events, leadership support with senior member events/activities, special events/activities. The Operations Director will support the Family leadership Experience team is their centralized model. The Director will also lead/supervise site operations, associate development, and general site leadership. Day to day operations include associate supervision, support fiscal control, program monitoring, program area facility management/maintenance, program/services optimization and fulfillment.
Essential Functions
In coordination with the Associate Executive Director: plan, develop, and execute high standards and engagement in services for members within Association guidelines and Strategic Plan
Partners with Y Family Experience Leaders to deliver high quality and consistent programing at the center, across all service areas.
Focus on quality experiences and engagement within programs, services, and activities
Train, lead, and coach talented associates and volunteers in all areas of responsibility
Foster an environment that is positive and motivating to families, children, and peers.
Work within assigned budget in all areas of responsibility
Support in the budget process as assigned
Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and online registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
Participate in successful annual support campaign and provide leadership to associate giving and engagement
Ability to work with diverse population, all ages, genders, and sexual orientations
Attend and actively participate in all meetings as assigned
Serves as Leader on Duty as assigned
Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
Communicate the Y mission and objectives to the community.
Assist in all other areas as assigned.
Qualifications
High school education or equivalent
Preferably 2 years of college or equivalent
Preferably supervisory and customer service experience
Flexible Schedule, days, nights and weekends – this position requires significant amount of evening and weekend attendance
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Proficient computer skills
Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
Completion of new associate training (including Child Abuse Prevention) before scheduled to work
At least 18 years of age
The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.
Apply Now
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