Restaurant Server

2 weeks ago

Tampa, United States Hotel Flor Tampa Full time

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:

Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you

Overview:

Come Grow With Us Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking a PM Server for The Dan to grow along with our company, and to be a part of the culture that puts its people first We are looking for a customer service professional who is passionate about hospitality and specifically creating a top notch experiecne for all of our guests through food and beverage. This is an opportunity to combine your can do attittude with a passion for service. If this describes you and you love what you do, we are interested in talking to you.

Qualifications:

Responsiblities include:

  • Hospitably greet, prepare and serve food and drinks to our guests. Uses guest name and engages with guest during their meal to ensure a great dining experience.
  • Prepares tables, seating areas and side stations for service. Prepares condiments needed for service and assist server assistant in setting up the expo line and break down station for service.
  • Presents guests with menus and reviews the menu. Informs guests of specials and suggests appetizers and specialty items, "up-selling" whenever possible. Takes order, reviews and enters into micros.
  • Follows steps of service. This includes items such as bread service, beverage service and table maintenance.
  • Services other assigned tables, continuously observes dining room for any guest needs and makes sure that all guests are taken care of and have an outstanding dining experience. Flexible in responding to guest needs; takes ownership of guest problems and resolves them. Notifies management of any opportunity guests
  • Run food. Ensure plates in the window match ticket orders before they go to the table (checking especially for consistency and modifications). Modifications may indicate health or allergy conditions. Please be aware at all times: Allergic reactions can have potentially life threatening effects.
  • Familiar with food allergens and handles any guest with food allergies with a high sense of urgency. Communicates this to Chef and immediate supervisor.
  • Works together with server assistant to bus tables after each course and resets tables at the end of the meal for the next guest.
  • Presents check to guests and responsible for collecting payment. Follows hotel check closing and cash handling procedures.
  • Performs opening and closing (side work) duties as assigned by supervisor and weekly cleaning duties.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Be familiar with job hazards for your position and puts safety first.

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