Lead Patient Care Technician

Description IntroductionDo you have the career opportunities as a Lead Patient Care Technician you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Westover Hills which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMethodist Hospital Westover Hills, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a Lead Patient Care Technician where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertiseJob Summary and QualificationsThe Lead Patient Care Technician (PCT) delivers high quality, patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the Lead PCT assists the nursing staff in providing patient care in accordance with the PCTs skills/training and the needs of the Department, and performs or assists with more advanced procedures based on one or more achieved specialty certifications. The Lead PCT complies with all hospital policies/procedures and observes the State Board of Nursing rules for licensed personnel. In addition, the Lead PCT assists with ongoing training and/or precepting of new and current employees as directed by the supervisor. The Lead PCT is responsible for ensuring new processes, equipment and other changes are communicated and/or taught to other PCTs.Minimum Education, Experience, Training, Required Knowledge, Skill, Abilities and Other Job-Related Characteristics:Education: NoneExperience: 1 years of experienceEmployee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).Preferred: CNA Training Program; 2 years of experience in an acute care settingMinimum License, Certificates, or Registrations Required:Required: Basic Life Support (BLS) within 30 days of hirePreferred: CNA certification with the state or Fundamentals of Nursing Course at accredited schoolEssential Job Functions:Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.Provides or assists with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.Retrieves medication from pharmacy, storage room, or tube system and delivers to licensed staff member as instructed.Assists with patient preparation for surgery or other procedure.Orients patients/families/caregivers to room and hospital routine.Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient needs and resolve them proactively.Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.Assists with post-mortem care.Assists in the setup, removal, and cleaning of equipment. Identifies malfunctioning equipment and initiates repairs.Performs clerical work as needed, including assembling and maintain charts, filing, answering and transferring phones, and relaying messages.Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.Assists in the hiring process by participating in the peer interview process.Develops orientation manual and assists with orientation of new personnel. Serves as a positive role model and resource for peers.Meets with new hire PCTs at hospital-wide orientation. Precepts all new PCTs to ensure unit expectations and standards are known and followed.Ensures new processes, equipment, policies/procedures, etc. are communicated to PCTs promptly.Leads by example as reflected in positive feedback from patients and staff.Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.Creates and implements a personal career development plan, reviewed regularly by supervisor and/or preceptor.Monitors unit and individual patient rooms to assess availability of supplies.Works with unit clerks that order supplies to maintain adequate inventory and help organize supply closet for efficiency.Utilizes charge system for supplies and equipment.Develops equipment tracking system and perform regular evaluations of equipment inventory for repair/replacementAdditional Job Functions:Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself.Completes other duties as assignedMethodist Excellence (ME) How We Operate:Methodist Healthcare has certain principles and values that guide our actions in everything we do. Whether we are providing service at the bedside, curbside or in a support services role, these are constants.Values (I-CARE)IntegrityAlways do the right thing when no one is looking that is consistent with our Mission and all of our Values.CompassionWe create healing experiences, we cure when we can; escort patients to deaths door when we must, but always create healing experiences.AccountabilityAcknowledging and assuming the responsibility for my actions and decisions for my role in helping MHS become exceptional.RespectTreat others how we would want to be treated through a servants heart.ExcellenceMeeting the needs and exceeding expectations of our colleagues, our partners, and internal and external customers through continuous improvement.Core Competency (our strength)Building partnerships to serve our community.Code of ConductEthical and compliance expectationAre you ready for something exciting? In 2024, Methodist Healthcare will open the doors to its brand-new hospital, Methodist Hospital | Westover Hills If you live in San Antonio or the surrounding areas, you'll want to take advantage of the elevated level of care this full-service, acute care hospital will offer.With state-of-the-art technology and world-class care, Methodist Hospital | Westover Hills will provide the highest quality of patient care possible. The hospital will be designed with modern aesthetics, providing a comfortable and inviting environment for healing. The hospital's location near Highway 151 and Loop 1604 corridor makes it easily accessible to the community. Methodist Healthcare is committed to growing and expanding with the ever-changing needs of the community. Methodist Healthcare System is co-owned and operated by Methodist Healthcare Ministries and HCA Healthcare, the nation's leading provider of healthcare services. Get ready for a new era in healthcare with Methodist Hospital | Westover HillsHCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Lead Patient Care Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply todayWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.