Front Desk Manager

4 weeks ago

Irvine, United States Huntington Hotel Full time

Find balance in your career at the BRAND NEW Element Irvine

Become a part of the opening team and join us as we open our 124-room Element Hotel, located in the heart of the Irvine Business Complex and just down the street from John Wayne Airport (SNA). Built sustainable from the ground up and inspired by nature, the Element Irvine has an eco-minded philosophy and a passion for wellbeing. Intuitively constructed with an efficient use of space, the flowing layouts of our rooms allow our guests to maximize their time with us, whether its for a quick trip or month long stay. Create memorable guest experiences every day at Element Irvine with your curiosity and zest for life.

We believe that associates deserve more than a place to work. Whether this is a part time opportunity or a thriving career, time at work shouldnt mean time away from life. Our associates are inspired by engaging with like-minded guests who appreciate our approachable, multidimensional team. Element Irvine encourages our associates to live a life in balance. Were energized by a shared passion to live to the fullest, at work and at home. Our associated start every work day focused and refreshed as the Element Irvine provides a space for our guests and team to thrive

**Job Title: Front Office Manager**

**Full time employees are eligible for these benefits:**

* **4****0****1k**

* **Dental Insurance**

* **Health Insurance**

* **Holidays**

* **Sick Leave**

* **Vacation**

**Department: Front Office**

**Reports to: General Manager**

**Position Summary:** The purpose of the Front Office Manager is to support the Front Office Team in their day to day duties; to be a highly visible proactive representative of the hotel who is aimed towards addressing customer needs, anticipation and resolution of potential problems and creating an environment that is warm and welcoming.

**Essential Functions**

* Supervise the front office to ensure that they are adhering to all hotel procedures, regulations and standards, while striving towards total guest satisfaction.

* Ensures smooth, efficient and professional operation of all front office operations.

* Ensures that all procedures and policies are in place and followed.

* Ensures smooth check-in and check-out of all guests through proper handling of guest accounts.

* Owns any guest requests and problems and satisfies their needs within acceptable guidelines.

* Performs all front desk functions when needed.

* Leads by example: Provides a gracious and aggressive hospitality towards all customers.

* Adheres to all policies, procedures and standards.

* Assists all associates with questions and or problems which might occur.

* Remains at front desk during peak hours to ensure efficient and smooth service is provided to all guests.

* Creates a productive and positive atmosphere; has a professional relationship with all associates and other departments.

* Empowers all associates to provide outstanding service by using their empowerment guidelines.

* Seeks out and solves problems.

* Plans and conducts meetings on a monthly basis.

* Audits all work for accuracy and consistency on a regular basis. Coaches and counsels staff when appropriate.

* Completes work or special projects as assigned and makes sure due dates are met.

* Works together with staff on the same level; trains and retrains on aggressive hospitality skills, technical skills and communication skills.

* Stays informed of sales strategies, packages, promotions, and discounts; knows how they relate to other departments and how they are to be handled.

* Develops a thorough knowledge of products - hotel rooms, type of rooms, amenities, services of hotel, brand standards etc.

* Develops knowledge of frequent guests and their special requests and needs.

* Controls costs effectively to meet budget guidelines.

* Carries out, within capability, all reasonable requests by management.

* Arrives to work on time.

**K****n****owledge and Critical Skills/Expertise**

* Displays aggressive hospitality

* Communicates well with others

* Good organizational skills

* Has a great eye for detail

* Is flexible and has what it takes to get the job done

* Well presented; is well groomed and can conform to hotels dress code

* Must be a self-starter and be able to work with minimum supervision

* Possesses a total commitment to guest satisfaction

**Experience**

* Previous hotel experience

**Physical Demands**

* **Seeing ** Must be able to see well enough to read reports, drive, and use a computer.

* **Hearing -** Must be able to hear well enough to communicate on the phone and in person.

* **Standing/Walking/Mobility ** Must be able to stand to operate office machinery. Must be able to move between departments. Must be able to stand for prolonged periods.

* **Climbing/Stooping/Kneeling ** Must be able to climb multiple flights of stairs. Must be able to stoop and kneel for short periods of time.

* **L****ifting ** Must be able to lift a minimum of 30 pounds

* **F****ingering/Grasping/Feeling ** Must be able to write, type, and use the phone system.

**A****DA****:** The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

**FLSA:** exempt

Company : Huntington Hotels

Position : Front Desk Manager

Status : Full Time

Shift : First (Day), Second (Afternoon)

Req # : 6866445

Date Posted : February 04, 2022

Location : 17662 Armstrong Ave, Irvine, US, CA, 92614

Job Category : Manager

  • Front Desk Manager

    1 month ago

    Irvine, United States Sage Hospitality Group, LLC Full time

    The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents a Front Desk, Manager, Front Desk Manager, High School, Guest Experience, Hotel

  • Front Desk Manager

    2 weeks ago

    Irvine, United States Sage Hospitality Full time

    Why us?: The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving...

  • Front Desk Manager

    1 week ago

    Irvine, United States Sage Hospitality Full time

    **Why us?** The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to...

  • Front Desk Manager

    2 weeks ago

    Irvine, United States Sage Hospitality Full time

    **Why us?** The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to...

  • Front Desk Manager

    2 weeks ago

    Irvine, United States Sage Hospitality Full time

    Why us?: The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving...

  • Front Desk Receptionist

    2 weeks ago

    Irvine, United States Hotel Resource Full time

    **Admin - Clerical** **Front Desk Receptionist** Front Desk Receptionist Gates Flag & Banner Company, Inc. Irvine CA **Front Desk Receptionist** **Company:** Gates Flag & Banner Company, Inc. **Location:** US **Category:** Admin - Clerical **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No **Requirements:** If...

  • Front Desk/ Office Manager

    3 weeks ago

    Irvine, United States Ultimate Staffing Services Full time

    Are you ready to embark on a dynamic journey as the heartbeat of a tech startup? We're on the lookout for an Office Manager extraordinaire to join our innovative team in Irvine, CA! Schedule: ONSITE, Mon- Fri, 8:30 am- 5 pm. Pay: $25- $26/ hour Key Office Manager, Front Desk, Manager, Office, Business Services, Staffing

  • Front Desk/ Office Manager

    1 week ago

    Irvine, United States Ultimate Staffing Services Full time

    Are you ready to embark on a dynamic journey as the heartbeat of a tech startup? We're on the lookout for an Office Manager extraordinaire to join our innovative team in Irvine, CA! Schedule: ONSITE, Mon- Fri, 8:30 am- 5 pm. Pay: $25- $26/ hour Key Office Manager, Front Desk, Manager, Office, Business Services, Staffing

  • Front Desk Receptionist Lead

    1 week ago

    Irvine, United States In Motion O.C. Full time

    **Job Overview**: **Position Purpose**: Under the direction of the Director of Operations, the Front Desk Lead (FDL) r**equires a minimum of 6 years of front desk management experience **and will oversee all Front desk employees in the clinic, virtually, and assist in providing support to patients, incoming calls from patients, potential patients, and/or...

  • Dental Front Desk

    3 weeks ago

    Irvine, United States High End Hiring Full time

    Guru Dentistry is currently seeking a dedicated and experienced Dental Front Desk professional to join our team. As a Dental Front Desk, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office. Responsibilities: Welcome and greet patients with a friendly and professional demeanor Answer...

  • Dental Front Desk

    3 weeks ago

    Irvine, United States High End Hiring Full time

    Guru Dentistry is currently seeking a dedicated and experienced Dental Front Desk professional to join our team. As a Dental Front Desk, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office. Responsibilities: Welcome and greet patients with a friendly and professional demeanor Answer...

  • Dental Front Desk

    1 week ago

    Irvine, United States High End Hiring Full time

    Guru Dentistry is currently seeking a dedicated and experienced Dental Front Desk professional to join our team. As a Dental Front Desk, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office. Responsibilities: Welcome and greet patients with a friendly and professional demeanor Answer...

  • Dental Front Desk

    4 weeks ago

    Irvine, United States High End Hiring Full time

    Job DescriptionJob DescriptionGuru Dentistry is currently seeking a dedicated and experienced Dental Front Desk professional to join our team. As a Dental Front Desk, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office.Responsibilities:Welcome and greet patients with a friendly and...

  • Dental Front Desk

    1 week ago

    Irvine, United States High End Hiring Full time

    Job DescriptionJob DescriptionGuru Dentistry is currently seeking a dedicated and experienced Dental Front Desk professional to join our team. As a Dental Front Desk, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office.Responsibilities:Welcome and greet patients with a friendly and...

  • Front Desk Sales Associate

    2 weeks ago

    Irvine, United States MassageLuXe Irvine Full time

    MassageLuXe Irvine is looking for a positive and professional Front Desk Sales Team Member to deliver an exceptional experience to every guest at our spa. You’ll welcome guests, manage their information and appointment requests, help grow our membership and maintain quality community relationships, and answer any general inquiries to ensure guests have an...

  • Front Desk Sales Associate

    3 weeks ago

    Irvine, United States MassageLuXe Irvine Full time

    Job DescriptionJob DescriptionMassageLuXe Irvine is looking for a positive and professional Front Desk Sales Team Member to deliver an exceptional experience to every guest at our spa.Youll welcome guests, manage their information and appointment requests, help grow our membership and maintain quality community relationships, and answer any general inquiries...

  • Front Desk Sales Associate

    3 weeks ago

    Irvine, United States MassageLuXe Irvine Full time

    Job DescriptionJob DescriptionMassageLuXe Irvine is looking for a positive and professional Front Desk Sales Team Member to deliver an exceptional experience to every guest at our spa.You’ll welcome guests, manage their information and appointment requests, help grow our membership and maintain quality community relationships, and answer any general...

  • Front Desk Sales Associate

    1 week ago

    Irvine, United States MassageLuXe Irvine Full time

    Job DescriptionJob DescriptionMassageLuXe Irvine is looking for a positive and professional Front Desk Sales Team Member to deliver an exceptional experience to every guest at our spa.Youll welcome guests, manage their information and appointment requests, help grow our membership and maintain quality community relationships, and answer any general inquiries...

  • Front Desk Sales Associate

    1 week ago

    Irvine, United States MassageLuXe Irvine Full time

    Job DescriptionJob DescriptionMassageLuXe Irvine is looking for a positive and professional Front Desk Sales Team Member to deliver an exceptional experience to every guest at our spa.You’ll welcome guests, manage their information and appointment requests, help grow our membership and maintain quality community relationships, and answer any general...

  • Front Desk Administrator

    13 hours ago

    Irvine, United States Century Business Solutions Full time

    Headquartered in Irvine, CA, EBizCharge is the leading ERP and Accounting B2B integrated payment solution in the United States and Canada. EBizCharge, integrates with over 100+ accounting, ERP, CRM, and ecommerce platforms including QuickBooks, Sage, SAP B1, Netsuite, Epicor, Microsoft Dynamics, Acumatica, Oracle, Salesforce, Zoho, Magento and WooCommerce....