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Room Attendant

3 months ago

Phoenix, United States Arizona Biltmore Full time

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company

Location Description:

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the Jewel of the Desert since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/caf, and in-room dining).

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the worlds most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more Arizona Biltmore? Hotel Website, Instagram, Facebook

Overview:

We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Resort standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.

The primary responsibilities include but are not limited to:

  • Clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenish room supplies, empty trash and respond to guest needs, maintaining a clean environment for hotel guests in accordance with a high quality standards.
  • Call Housekeeping Office to report any room deficiencies (light bulbs, broken items etc).
  • Update daily assignment sheet with rooms completed and note robes missing.
  • Report missing items such as: robes, cotton boxes, blotters to the office.
  • Report items left behind by a guest to the office and bring items to Security.
  • Use proper materials and cleaning products designated by the housekeeping department.
  • Maintain equipment in a clean and safe condition.
  • Ensure Housekeeping closet on the floor is clean and tidy.
  • Perform other duties and special daily tasks as assigned by floor supervisor.
  • Communicate with Assistant Housekeeping Manager and Supervisor throughout shift to be aware of the work and rooms that need additional attention.


Qualifications:

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:

  • Must have availability to work days, nights, weekends, and holidays.