Customer Service Representative/Inside Sales Representative, Level 3

4 weeks ago

Milwaukee, United States Daikin Full time

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our West Allis, WI branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.May include:Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.Provide excellent customer service via face to face, phone calls and e-mails.Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.Recommend alternate products based on cost, availability or specifications as needed.Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.Generate new and repeat sales by providing product and technical information in a timely manner.Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.Provide accurate information regarding availability of in-stock items.Assist customers with warranties and returns.Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.Train new customer service / inside sales representatives.Periodically reach out to customers to determine satisfaction with the organization, products, and servicesMaintain records and prepare reports on sales activities.Expand knowledge of HVAC products and keep current with latest trends within the industryWork positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.Understand and follow work instructions, operating procedures, and company policies.Participate in additional projects/activities to support ongoing business needs. Nature and Scope:Works within well-defined instructionsUses established procedures and works under supervision to perform assigned tasks Work is closely supervisedKnowledge & Skills:Extensive knowledge of HVAC equipment/products is requiredGeneral Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applicationsEffective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;Positive, professional attitude, handling difficult customers with ability to diffuse negative situationsGood phone etiquette and e-mail etiquetteAbility to deal with high-volume customer trafficEffective verbal skills - must be able to explain fairly technical parts of information clearlyWritten skills - must be able to effectively & timely communicate via e-mail with customers & accurately input ordersEffective organizational skills and time management skills including ability to prioritize and multi-taskHigh level of attention to detail and accuracyAbility to establish positive working relationships with internal and external customers and employeesAbility to use good judgment and strong work ethics and integrity on the jobAbility to understand and follow procedures, work instructions, and company policiesExperience:6+ years of progressive sales experience5 plus years in the HVAC industryEducation:High School diploma or GED equivalent, some college preferred - HVAC certification preferredPhysical Requirements/Work Environment:Must be able to perform essential responsibilities with or without reasonable accommodations.Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

  • Customer Service Representative/Inside Sales Representative, Level 3

    4 weeks ago

    Milwaukee, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionJob DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our West Allis, WI branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face on the...

  • Customer Service Representative/Inside Sales Representative, Level 3

    3 weeks ago

    Milwaukee, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionJob DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our West Allis, WI branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face on the...

  • Customer Service and Sales Representative

    2 weeks ago

    Milwaukee, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionAt Monarch Evolution we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Inside Sales Representative

    1 week ago

    Milwaukee, United States Wisconsin Lifting Specialists Inc. Full time

    **Inside Sales Representative** As a member of the inside sales team, partner with outside sales and management to drive the Company's goals. Serve as the customers advocate by responding to inbound inquiries-over the phone and face to face, exceeding expectations and providing exceptional customer service to increase customer attraction and retention...

  • Inside Sales Representative

    5 days ago

    Milwaukee, United States Associated Bag Full time

    Company: Associated BagTitle: Inside Sales RepresentativeAssociated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a benefits...

  • Inside Sales Representative

    5 days ago

    Milwaukee, United States Associated Bag Full time

    Company: Associated BagTitle: Inside Sales RepresentativeAssociated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a benefits...

  • Inside Sales Representative

    1 week ago

    Milwaukee, United States MRA - The Management Association, Inc Full time

    **Be the next FACE of MRA!** **Friendly. Accountable. Centered on Members. Engaged.** That's the FACE Culture - and what we live and breathe here at MRA. MRA (The Management Association) is seeking an **Inside Sales Representative** who will play a crucial role in driving retention and revenue growth by building strong relationships with existing members,...

  • Inside Sales Representative

    1 week ago

    Milwaukee, United States MRA - The Management Association, Inc Full time

    Be the next FACE of MRA!Friendly. Accountable. Centered on Members. Engaged.That's the FACE Culture - and what we live and breathe here at MRA.MRA (The Management Association) is seeking an Inside Sales Representative who will play a crucial role in driving retention and revenue growth by building strong relationships with existing members, prospecting,...

  • Inside Sales Representative

    2 months ago

    Milwaukee, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionCarlin Horticultural Supplies, a family-owned business since 1972, is seeking an Insides Sales Representative to join their growing team!Essential Job Responsibilities:Present a friendly, courteous, and positive attitude while representing Carlin Horticultural Supplies to our internal and external customers. Make outgoing calls...

  • Inside Sales Representative

    3 weeks ago

    Milwaukee, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionCarlin Horticultural Supplies, a family-owned business since 1972, is seeking an Insides Sales Representative to join their growing team!Essential Job Responsibilities:Present a friendly, courteous, and positive attitude while representing Carlin Horticultural Supplies to our internal and external customers. Make outgoing calls...

  • Inside Sales Representative

    1 week ago

    Milwaukee, United States Marsh Electronics Full time

    **Job Summary**: The Inside Sales Representative provides direct support to customers while assisting outside sales and sales management in the development of existing and prospective customers. This person is also responsible for selling the Marsh Line Card, solving product and customer related problems, and dealing with vendors as well as working closely...

  • Inside Sales Representative

    7 days ago

    Milwaukee, United States Power Play Marketing Full time

    **ENTRY LEVEL POSITION** We are located at 6737 W Washington St, Milwaukee, WI 53214 **The Job at a Glance**:Our Inside Sales Representatives sell online and print advertising to local, regional and national companies of all sizes throughout the U.S. PPM sells on behalf of **USA TODAY** Special Editions and on behalf of hundreds of professional and...

  • Inside Sales Representative

    3 weeks ago

    Milwaukee, Wisconsin, United States Alro Steel Corporation Full time

    Inside Sales RepresentativeUSA-WI-MilwaukeeJob ID: Type: Full-Time# of Openings: 1Category: SalesMWOverviewAlro Steel is currently seeking an Inside Sales Representative to join our team in Milwaukee. Join the Alro team and start building your tomorrowWhether you are a recent graduate or an experienced professional, Alro offers rewarding and challenging...

  • Inside Sales Representative

    7 days ago

    Milwaukee, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionAssociated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a benefits package that includes great...

  • Customer Service Representative

    4 weeks ago

    Milwaukee, United States Toppers Pizza - West Milwaukee Full time

    Toppers Pizza is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers recruits, employs, trains, compensates and promotes regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, disability, medical condition, sexual...

  • Ticket Sales Representative

    3 weeks ago

    Milwaukee, United States The Milwaukee Brewers Full time

    The Milwaukee Brewers seek competitive and driven individuals that can thrive in a team environment to join the Clubs Ticket Sales Representative Program, part of the Inside Sales Team. This two-year program will train and prepare participants for a Ticket Sales, Sales Representative, Sales, Inside Sales, Ticket, Representative

  • Customer Service Representative

    3 weeks ago

    Milwaukee, United States Toppers Pizza - Greenfield Full time

    Job DescriptionJob DescriptionToppers Pizza is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers recruits, employs, trains, compensates and promotes regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status,...

  • Inside Sales Representative

    2 weeks ago

    Milwaukee, United States Alro Steel Corp Full time

    Overview: **Alro Steel** is currently seeking an **Inside Sales Representative** to join our team in Milwaukee. **Join the Alro team and start building your tomorrow!** Whether you are a recent graduate or an experienced professional, Alro offers rewarding and challenging career opportunities, as well as a competitive compensation and benefits package. We...

  • Entry Level Customer Service Representative

    1 month ago

    Milwaukee, United States NAS Management Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...

  • Entry Level Customer Service Representative

    2 weeks ago

    Milwaukee, United States NAS Management Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...