![Northwest Hardwoods](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative Level I-II Dallas, TX
4 weeks ago
**Customer Service Representative Level I-II Dallas, TX**
/ / Customer Service Representative Level I-II Dallas, TX
* Full Time
* Dallas, TX
* Posted 2 weeks ago
**Customer Service Representative Level I-II**
**Northwest Hardwoods, Inc** **Location: Dallas, TX**
**BACKGROUND:**
Northwest Hardwoods is the leading manufacturer of hardwood lumber in North America. A fully integrated, global supplier of wood products, NWH serves the furniture, cabinet, molding and millwork industries. NWHs Sales Operations Department is looking for Customer Service Representatives to provide excellent, dependable service to our customers and help grow our business.
**DUTIES AND RESPONSIBILITIES:**
* With the support and guidance of senior level customer service team members, provide phone-based customer and order support to our fast-paced domestic sales organization. Partner with outside sales team members, product supply managers, site quality assurance and transportation teams to ensure orders are fulfilled accurately in a timely and complete manner.
* Handle standard customer inquiries, basic order entries, and fulfillment of products and services including basic price, lead time, and freight quoting. Handle and resolve general customer complaints. Share insight on sales activities to internal team.
* Develop a close working relationship with senior level customer service team members and existing customers. Build rapport with customer base.
* Contribute to the sales efforts by executing program sales, order entry and special-order processing, and managing our special Vendor Managed Inventory process.
* Keep records of customer interactions and transactions, including details on actions taken.
* Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company.
* May provide tactical support to international regions and other business segments as needed.
* Excellent P.C. skills are required to develop and generate sales and inventory reports and support regional inventory reconciliation. Ability to quickly grasp and understand the operations of different order computer systems.
**QUALIFICATIONS:**
* This is an entry level role. High School diploma required. Associates degree and/or **1-3 years** (previously 1-2) of relevant experience preferred.
* Ability to use MS Office suite and trainable on Supply chain, Customer Relationship Management software & Sales software.
**COMPETENCIES:**
* Attentive, confident, engaging, respectful customer service skills
* Ability to multitask and be organized. Strong attention to detail.
* Possess excellent interpersonal communication and presentation skills
* Communicate with people inside and outside the BU, representing NWH to the public and customers. Interact and communicate with supervisors, co-workers, and peers by telephone, in writing, and e-mail.
* Self-motivated and able to work independently
* Ability to take initiative on continuous improvement processes
* Willing and able to cross-train
**REPORTING STRUCTURE and LOCATION:**
* This position will report directly to Customer Service Lead or Customer Service Manager.
* No relocation assistance available. This role will be based out of Plano, TX.
**Northwest Hardwoods, Inc. provides a competitive benefit package that includes comprehensive medical and dental coverage, short- and long-term disability benefits, life insurance, paid vacation, paid holidays, 401(K) Retirement Plan with matching company contribution, and profit-sharing program.**
*Northwest Hardwoods, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.*
Apply for all Northwest Hardwoods roles at Indeed.com.
-
Dallas, Texas, United States Northwest Hardwoods Full time**Customer Service Representative Level I-II Dallas, TX** / / Customer Service Representative Level I-II Dallas, TX Full Time Dallas, TX Posted 2 weeks ago **Customer Service Representative Level I-II** **Northwest Hardwoods, Inc** **Location: Dallas, TX** **BACKGROUND:** Northwest Hardwoods is the leading manufacturer of hardwood lumber in North...
-
Clinician I/II.5036900
4 weeks ago
Dallas, United States Dallas County (TX) Full timeProvides comprehensive psychological services to youths and families to include but is not limited to assessments, evaluations, psychotherapy, crisis intervention, etc., as well as consults with staff and the courts and assist them in decision making and disposition plan regarding the youth and family dynamics. Conduct individual, group, and family therapy...
-
Clinician I/II.5036900
3 weeks ago
Dallas, United States Dallas County (TX) Full timeProvides comprehensive psychological services to youths and families to include but is not limited to assessments, evaluations, psychotherapy, crisis intervention, etc., as well as consults with staff and the courts and assist them in decision making and disposition plan regarding the youth and family dynamics. Conduct individual, group, and family therapy...
-
Dallas, United States K2 Recruits Full timeJob DescriptionJob DescriptionJob Title: Entry-Level Customer Service and Sales RepresentativeLocation: Dallas, TXCompany Overview: Join a dynamic team in Dallas dedicated to delivering exceptional customer service and driving sales. We prioritize innovation and excellence, offering a supportive environment for career growth.Job Description: As an...
-
Export Customer Service Representative
1 week ago
Dallas, United States Cmacgm Group Full timeLocation: Dallas. Tx, US ID: 119566 ** Export Customer Service Representative (Dallas, TX)** CMA CGM Group, founded by Jacques R. Saad, is a leading worldwide shipping & logistics group. Now headed by Rodolphe Saad, CMA CGM reinvents transport and logistics in order to offer an integrated maritime, port and land service that exceeds its customers'...
-
Customer Support Representative II
2 months ago
Dallas, United States SchoolInfoApp Full time**SchoolInfoApp Customer Support Representative II** (App Store Associate) SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent written and verbal communication skills, organization skills, a positive, upbeat attitude...
-
Customer Support Representative II
3 weeks ago
Dallas, United States SchoolInfoApp Full time**SchoolInfoApp Customer Support Representative II** (App Store Associate) SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent written and verbal communication skills, organization skills, a positive, upbeat attitude...
-
Sales and Customer Service Representative
4 weeks ago
Dallas, United States k2 Recruits Full timeJob DescriptionJob DescriptionJob Ad: In-Person Sales and Customer Service Representative at K2 RecruitsReady to Join a Team Where Every Day Feels Like a Victory Lap?Are you a go-getter with a passion for people? Do you thrive in a fast-paced, dynamic environment? If you’re looking to start your first job, your first professional job, or want a career...
-
Sales and Customer Service Representative
3 weeks ago
Dallas, United States k2 Recruits Full timeJob DescriptionJob DescriptionJob Ad: In-Person Sales and Customer Service Representative at K2 RecruitsReady to Join a Team Where Every Day Feels Like a Victory Lap?Are you a go-getter with a passion for people? Do you thrive in a fast-paced, dynamic environment? If you’re looking to start your first job, your first professional job, or want a career...
-
Dallas, United States SupportNinja Full timeWork Location: 2550 Pacific Ave, Dallas, TX 75226 Start Date: ASAP Salary: $15 Work Schedule: 8AM-5PM, M-F Work Set Up: Dallas Onsite Type of Contract: Project Based SupportNinja is a new kind of BPO. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. We...
-
Outside Sales Representative
4 weeks ago
Dallas, United States RAM Windows Full timeJob DescriptionJob DescriptionHIRING - Outside Sales RepresentativesRAM Industries, a manufacturer and distributor of residential and commercial windows and doors, is in search of a seasoned sales professionals to fill the position of Outside Sales Representative to serve the luxury residential markets within Houston, Austin and Dallas Ft. Worth,...
-
Outside Sales Representative
4 days ago
Dallas, United States RAM Windows Full timeJob DescriptionJob DescriptionHIRING - Outside Sales RepresentativesRAM Industries, a manufacturer and distributor of residential and commercial windows and doors, is in search of a seasoned sales professionals to fill the position of Outside Sales Representative to serve the luxury residential markets within Houston, Austin and Dallas Ft. Worth,...
-
Outside Sales Representative
3 weeks ago
Dallas, United States RAM Windows Full timeJob DescriptionJob DescriptionHIRING - Outside Sales RepresentativesRAM Industries, a manufacturer and distributor of residential and commercial windows and doors, is in search of a seasoned sales professionals to fill the position of Outside Sales Representative to serve the luxury residential markets within Houston, Austin and Dallas Ft. Worth,...
-
Service Coordinator
4 weeks ago
Dallas, United States Facility Solutions Group Full timeJob DetailsJob Location90 FSG National Accounts - Dallas, TXDescriptionFacility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life...
-
Service Coordinator
1 week ago
Dallas, United States Facility Solutions Group Full timeJob DetailsJob Location90 FSG National Accounts - Dallas, TXDescriptionFacility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life...
-
Marketing Representative
3 days ago
Dallas, United States MetaOne Group, Inc. Full time**Objectives of this role** - Represent the DFL’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers - Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics - Generate leads and build relationships by...
-
Dallas Onsite Customer Service Representative
3 weeks ago
Dallas, Texas, United States SupportNinja Full timeWork Location: 2550 Pacific Ave, Dallas, TX 75226SupportNinja is a new kind of BPO. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. We change the game by prioritizing fun in our workplace. By joining our team as a Customer Service Representative, you'll...
-
Dallas Onsite Customer Service Representative
1 month ago
Dallas, Texas, United States SupportNinja Full timeWork Location: 2550 Pacific Ave, Dallas, TX 75226SupportNinja is a new kind of BPO. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. We change the game by prioritizing fun in our workplace. By joining our team as a Customer Service Representative, you'll...
-
Dallas, United States SupportNinja Full timeWork Location: 2550 Pacific Ave, Dallas, TX 75226 SupportNinja is a new kind of BPO. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. We change the game by prioritizing fun in our workplace. By joining our team as a Customer Service Representative, you'll...
-
Office Support
4 weeks ago
Dallas, United States Dallas County (TX) Full timePerforms a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under...