Tools Admin

4 weeks ago

Camden, United States eTeam Full time
Job Description:

We are seeking a highly skilled and motivated Batch Scheduling and tools Admin Engineer to join our team. As a Stone Brance Support Engineer, you will play a pivotal role in ensuring the smooth operation. Your responsibilities will encompass a wide range of batch scheduling and admin tasks, including but not limited to:
  1. Roles and Responsibilities :
  • Develop and document job scheduling procedures that meet requirements and adhere to defined policies.
  • Provide job scheduling, job execution, reporting and Resolution, taking into account infrastructure and system interdependencies.
  • Implement and manage scheduling tools for managing/automating job execution (e.g., job workflow processes, interdependencies, [CLIENT] contacts, and rerun requirements file exchange functions).
  • Prepare scheduled and on-demand production and non-production batch jobs for execution.
  • Execute ad hoc, scheduled and on-demand production and nonproduction batch jobs on required systems.
  • Monitor progress of scheduled jobs and identify and Resolve issues in scheduling process.
  • If a scheduled batch job fails, the selected vendor will need the capability to triage and resolve the batch job failure to ensure a successful run.
  • Support startup and shut-down online/interactive systems according to defined schedules or upon approved request.
  • Maintain database of job scheduling, contact, rerun and interdependencies.
  • Provide quality control for reprocessing activities, such as batch reruns.
  • Prepare job run parameters.
  • Validate job results per [CLIENT] instructions.
  • Notify [CLIENT] and maintain a history of job completion results.
  • Interface with external suppliers and Third Parties as required.
  • Request schedule modification
  • Notify Campbell if ad hoc scheduling requests will impact the completion of regularly scheduled jobs.
  • Resolve scheduling conflicts
  • Provide schedule status updates and reporting.
  • Proactively communicate schedule changes, issues, and ad-hoc changes to schedule in a timely manner via daily and monthly reporting that will be setup.
  • The vendor should be able to generate reports from Campbell's Batch systems and disseminate all agreed upon reports on the predefined cadence.
  • Prior to weekly and team meetings will conduct trend analysis and provide meaningful insights about the data.
  • Documentation: Maintain documented procedures for ensuring reliable monitoring and scheduling of critical processes in accordance with Policy and Procedures Manual.
Skills and Qualifications:
  • Bachelor's degree in computer science, information technology, or a related field. Equivalent work experience will be considered.
  • Relevant experience with Stone Branch scheduling tool.
  • Proven experience working as a Batch Scheduling Engineer or similar technical support role.
  • Experience working with Batch Scheduling tools.
  • Excellent problem-solving skills and ability to analyze complex issues, identify root causes, and implement effective solutions.
  • Strong communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical users and stakeholders.
  • Leadership abilities and experience leading a team, providing guidance, and monitoring performance.
  • Project management skills, including the ability to manage multiple priorities, tasks, and projects simultaneously.
  • bility to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Knowledge of ITIL framework and incident management processes is a plus.