Manager, Quality Engineering

4 weeks ago

Burlington, United States HealthEdge Full time

Overview:

Overview:

HealthEdge provides the only modern, enterprise-class software platform for healthcare payers. Using the patented HealthRules software suite, health plans, health insurance companies, and other payers can finally respond to new business opportunities and market changes in hours, not months or years, while drastically reducing both IT and operational costs. Leveraging an investment of over $125 million, HealthRules is the most modern, scalable, and cost-effective technology in the industry. HealthEdge is the only choice for payers to survive and thrive in the emerging healthcare economy.

We are looking for a Manager, Quality Engineering to work with global teams and push the envelope on Software Quality automation and agility initiatives. This individual will be responsible for managing & mentoring a team of Engineers around the world who test HealthEdges applications and manage and develop build systems. We have modernized and consolidated much of our toolset in the development space and need to continue focusing on Quality. The Manager, Quality Engineering is expected to be a key driver to continue moving the teams to the next level. This position will report into Sr Director, Quality Engineering.

The Product:

With HealthRules Payer, our integrated solutions suite includes the industry's leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. Thats why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

What you will do:

  • Manage team of Quality Engineers
  • Define the technical strategy for automation tooling and infrastructure and work across Engineering to implement this
  • Collaborates with Dev in all aspects of the automation development process from requirement gathering through iterative develop-and-test cycles.
  • Supports continuous improvement processes, analyzing problems and recommending actions for effective resolution.
  • Help coordinate technical leadership within Development, Quality, Operations and Release Management teams to enable effective automation.
  • Be a change agent and drive a DevOps mindset of CI, CD and full automation within the product development teams.
  • Enforce software engineering best practices and work with the Engineering Management team to forecast, plan and drive team productivity.
  • Influences and cultivates innovation within Engineering groups.
  • Collaborate with global team of engineers across a number of regional development centers
  • Implement, collect, analyze and report team and project metrics which demonstrate business value and show continuous improvement

What you bring:

  • BS/MS in Computer Science, Computer Engineering is required
  • 7+ years of professional experience working in a software development environment with uniformly increasing responsibility
  • 2+ years of leadership/management experience of Quality Engineers
  • Expert in both UI test automation tools (Cypress, Selenium or similar) and API testing (using soapUI, RestAssured or similar)
  • Experience with performance testing (Jmeter, K6 or similar).
  • Experience using Continuous Integration environments, tools and automation to streamline QA processes (Jenkins, Maven, Ansible, Bamboo, or similar)
  • Familiarity with enterprise architecture and SOA best practices.
  • Familiarity with SDLC practices of Agile (Lean, Scrum, XP or similar).
  • Proficiency with Object Oriented languages (Java, C#, C++ or similar)
  • Familiarity with relational databases (Oracle, MySQL or similar)
  • You are self-managing and can adjust to competing priorities and allocate your time as necessary to get the job done
  • Recruiting, training and mentoring Quality Engineers
  • Very strong communication (both written and verbal) and organizational skills.
  • Ability to build strong working relationships with others at all levels in the organization.
  • Experience managing team of US based Quality Engineers.
  • Experience in Healthcare domain a plus.

You get excited by:

  • Understanding, testing and debugging complex, data-driven applications.
  • Improve quality and increase customer satisfaction by driving Quality Engineering and Test Automation strategy.

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: While this role is based out of our office located in Burlington, MA and office presence is preferred, you may live anywhere in the U.S.

Type of Employment: Full-time, permanent

FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Work across multiple time zones in a hybrid or remote work environment.
  • Long periods of time sitting and/or standing in front of a computer using video technology.
  • May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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