Entry Level Customer Service Assistant
5 days ago
Job Description:
Shine Social Brand is seeking an enthusiastic and service-oriented Entry Level Customer Service Assistant to join our team in Cincinnati, OH. In this role, you will provide support to clients, assist with inquiries, and help maintain positive customer relationships. This is a perfect opportunity for someone eager to start their career in customer service and gain valuable experience in a dynamic environment.
Responsibilities:
- Provide exceptional customer service by answering questions and resolving issues via phone, email, or in-person.
- Assist customers with product or service inquiries, offering detailed and accurate information.
- Manage client communications and ensure timely responses to all inquiries.
- Handle customer complaints with professionalism and escalate issues to management when necessary.
- Maintain customer records by updating account information and documenting interactions.
- Assist with administrative tasks such as data entry, filing, and organizing client information.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Flexible work environment
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