Guest Services Representative

4 days ago


Lone Tree, United States Hyatt Place Denver-SouthPark Meadows Full time
Description

Are you passionate about providing exceptional guest experiences? Join our team at Hyatt Place Denver-South/Park Meadows in Lone Tree, CO, US. We are offering a competitive salary of $17.50 - $19.50 per hour, along with a $1,200 hire retention bonus. As a Guest Services Representative, you will be the first point of contact for our guests, ensuring their stay is memorable and enjoyable. Your role will involve assisting with check-ins, answering inquiries, and resolving guest issues with a smile. Join us in creating a welcoming atmosphere where guests feel valued and cared for throughout their stay. Apply now to be part of our dedicated team committed to excellence in hospitality.

Responsibilities

•Greet and check in guests in a friendly and efficient manner
•Assist guests with inquiries, requests, and complaints to ensure a positive experience
•Maintain cleanliness and organization of the lobby and guest service areas
•Process guest payments and reservations accurately
•Collaborate with team members to uphold company standards and exceed guest expectations
•Run bar and night food and beverage experience
•Serve basic Starbucks drinks

Qualifications

•At Least one year of front desk hotel experience
•Knowledge of up-to-date Microsoft Operating systems
•Open schedule, preferably 3-11pm
•Availability on weekends
•Willing to learn food and beverage of Hyatt Place

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