Customer Service Representative
1 week ago
- Coordinating the planning and delivery of systematic service delivery: call handling, service scheduling, parts ordering, appointment confirmations, improving customer confidence and driving value of products and services.
- Working closely with cross-functional teams to ensure a positive customer experience.
- Monitor customer requests and overall system compliance to confirm equipment readiness for patient care.
- Support on-site customer facing personnel i.e. Regional Service Manager/Customer Service Engineer in meeting customer expectations as needs vary throughout system lifecycle.
- Document customer satisfaction issues and escalate through appropriate channels.
- Facilitate cross-functional awareness of customer needs between internal stakeholders to minimize unintended conflicts or negative impacts on customer operations.
- Effectively deploying resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts which may delay resolution.
- ccountable for delivering world-class customer experience by providing 24/7 support, and responsible for the timely and accurate scheduling of service events by properly communicating and managing time sensitive workload.
- ssociate degree or equivalent experience required.
- 2-5 years' experience in a customer relationship related role, in a fast-paced environment.
- Positive attitude and passion for customer service.
- Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality.
- Experience communicating ideas and rationale to internal teams and customers.
- Must have excellent interpersonal skills, interact favorably with others and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.
- Excellent organizational skills with an ability to manage time and prioritize based on impact and criticality of customer issue.
- Strong PC skills (MS office software like Work, PowerPoint, Excel and Outlook).
- bility to professionally investigate and respond to requests in a timely manner.
- Strong communication skills and are adaptable to change.
- bility to think at a high level and apply business concepts.
- Experience to anticipate customer needs.
- history of acting as a collaborative team player with cross-functional teams.
- n interest in solving problems that don't have obvious solutions.
- Experience in Healthcare or Medical Device Industry.
-
Customer Service Representative
3 months ago
Cary, United States Hearth & Home Technologies Full timeScheduling. Schedules installations and service calls as required by the builder and homeowner customers. Schedules fireplace startups, builder and homeowner warranty and service calls. Handles reschedules and warranty claims promptly and with a high Customer Service Representative, Customer Service, Sales Representative, Manufacturing, Retail,...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Circle K Full timeKey Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service and resolve customer issues in a timely and professional manner. You will also be responsible for operating a cash register, handling customer transactions, and maintaining a clean and safe store environment.Additional Responsibilities:Perform...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Zaxby's Full timeCustomer Service Representative Job SummaryZaxby's is a family-oriented restaurant that values its team members. As a Customer Service Representative, you will be the first point of contact for our guests and are directly responsible for delivering a great experience. Your responsibilities will include taking and entering orders, handling payments, keeping...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Chick-fil-A Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly skilled Customer Service Representative to join our team at Chick-fil-A Stone Creek Village.This part-time position offers a flexible schedule, perfect for high...
-
Customer Service Representative
4 weeks ago
Cary, North Carolina, United States Wine Full timeJob Title: Customer Service RepresentativeWine.com is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
1 month ago
Cary, North Carolina, United States Johnstone Supply Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide consistent, professional customer...
-
Customer Service Representative
1 month ago
Cary, North Carolina, United States Dexian Full timeCustomer Service RepresentativeAt Dexian, we're seeking a motivated and customer-oriented Customer Service Representative to support clients with their life insurance needs.This role involves providing outstanding service related to life insurance policies, assisting customers with enrolling or changing their coverage, and explaining policy provisions.Key...
-
Customer Service Representative
4 weeks ago
Cary, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Welcoming and engaging with customers in a friendly and...
-
Customer Service Representative
1 month ago
Cary, North Carolina, United States Axelon Full timeJob Title: Remote Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers who have or are looking to obtain a Life insurance policy through...
-
Customer Service Representative
4 weeks ago
Cary, North Carolina, United States SGA Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SGA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer requests...
-
Customer Service Representative
2 months ago
Cary, United States Circle K Full timeCircle K - 1101 Walnut St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Randstad Full timeCustomer Service Representative Job DescriptionRandstad Strategic Accounts is seeking a skilled business professional for a temporary to hire Customer Service Representative opportunity with a leading healthcare company. The ideal candidate will have experience in call center and customer service, as well as familiarity with medical terminology.Key...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Taking customer orders and working with our Point of Sale system to ensure accurate and efficient...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Adecco Full timeAdecco Job OpportunityAs a Call Center Representative at Adecco, you will be responsible for providing excellent customer service to existing and new members. Your key tasks will include answering customer inquiries regarding existing member plans or additional services, processing updates to member information on the company database, and working...
-
Customer Service Representative
1 month ago
Cary, North Carolina, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a valued member of the Domino's Pizza team, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
4 weeks ago
Cary, North Carolina, United States Domino's Franchise Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative.Key Responsibilities:Up hold Domino's standards of grooming, uniform, and appearance.Promote pizza products, specials, and promotions to internal and external customers.Receive cross-training for preparing...
-
Customer Service Representative
4 weeks ago
Cary, North Carolina, United States Loparex LLC Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide timely and effective customer support through...
-
Healthcare Customer Service Representative
4 weeks ago
Cary, North Carolina, United States CornerStone Staffing Full time**Job Title:** Healthcare Customer Service Representative**Job Summary:** We are seeking a skilled Healthcare Customer Service Representative to join our team at CornerStone Staffing. As a Healthcare Customer Service Representative, you will be responsible for handling patient and provider inquiries related to insurance, billing, and scheduling.**Key...
-
Customer Service Representative
4 weeks ago
Cary, United States CornerStone Staffing Full timeCornerStone Staffing is hiring Healthcare Customer Support Representatives in Cary, NC. We re looking for candidates who are comfortable handling a high volume of inbound calls, scheduling refills, and providing patients with status updates. Join one of the largest independent specialty pharmacies specializing in rare diseases and cancer medications. Don t...
-
Customer Service Representative
3 weeks ago
Cary, North Carolina, United States Loparex Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have a strong background in customer service and account management, with experience in the manufacturing industry.Key ResponsibilitiesProvide timely and effective customer support through various communication...