FFL Specialist

Job

Overview The FFL 4473 Specialist is responsible for performing administrative-related duties on a professional level and works closely with the FFL Processing Supervisor / FFL Processing Manager. This position predominantly carries out responsibilities in the following functional areas: Reviews ATF form 4473’s, communicates with Storefront, FFL department and

Compliance. This is a full-time position with daytime hours. Some non-standard work shifts may be

required.

Responsibilities and

Duties

This person will communicate with customers and internal departments to perform the

following:

Ability to act as a checks and balance support to company store-level department to ensure company remains in compliance. Ensure store-level department accurately completes all required sections of ATF form 4473 and compiles supporting documentation in accordance with federal regulations prior to finalizing sale approval. Ensures second and final 4473 reviews are completed in a timely and accurate

manner. Ability to utilize attention to detail to locate and coordinate corrections for ATF form 4473 errors. Ensures all ATF form 4473 errors are valid and appropriately

logged. Ability to accurately identify/locate and pull firearm(s) from shelves to fulfill customer

orders. Compile and submit weekly reports for all ATF Form 4473 error data to appropriate

departments. Compile and submit appropriate documentation correspondence to local law enforcement & regulatory agencies as needed. Coordinate and lead all new hire training for store-front associates on ATF form

4473. Ability to maintain calm, professional demeanor and work ethic during high volume traffic while multi-tasking. Successfully work with diverse personalities to meet company goals to provide high quality customer experience. Proficient in regulatory interpretation and

application. Safely handle weapons in preparation for customer

inspection. Must be proficient in navigating/understanding supporting ATF form 4473 processing sites to efficiently process 4473 forms and support team (Orchid, 4473 Cloud, Körber,

NetSuite) Adheres to company Compliance Policy for “Override Request’s”

appropriately. Complies with company policies, procedures, and

standards. Handle Multiple Sale form & Bound Book disposition corrections, uploads supporting form 4473 documents to appropriate applications. Perform other related duties, as needed, within the Primary Arms

team. Skills and

Qualifications

The incumbent must demonstrate proficiency in the following

areas:

Ability to meet Federal requirements for handling and processing firearm transactions quickly and efficiently. Professional & pleasant

demeanor Ability to handle

pressure. Ability to work as an integral part of a

team. Adaptable, flexible, and

dependable Analytical problem-solving

skills Effective decision-making

ability Advanced PC

skills Excellent email

etiquette High degree of

productivity Ability to maintain a high level of

accuracy. Excellent attention to detail, well organized and able to adhere to

deadlines. Excellent communication, interpersonal, and leadership skills with the ability to communicate effectively across departments. Firearms

proficiency/experience Aptitude to learn our

business. Ability to lift/carry 50

pounds.

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