Customer Services Associate

3 weeks ago


Lafayette, United States CareerBuilder Full time

POSITION DESCRIPTION

POSITION TITLE : Member Experience Specialist (MES)

FLSA

STATUS :

Hourly

COMPENSATION : Base rate of $11.60 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.

30+ hours per week employees:

Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)

40 hours per week employees:

Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and work with a passionate, fun, and united team

We are proud to be a 'Great Place to Work' certified company

PURPOSE

The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym.

DELIVERABLES

Demonstrates a genuine, kind attitude when interacting with Guests and Members.

Greets guests and members with a smile, eye contact, and courteous tone.

Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology.

Be familiar with our membership plans, pricing, amenities, add-on options, and class formats.

Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training.

Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas.

Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.



  • Lafayette, United States LanceSoft Full time

    Title: ssociate Customer Service Rep I Work Location: Lafayette, IN ,5500 State Rd 38 East Duration: 12 MonthsJob Description: Title: Technical Service Representative/ Certified Optima Solutions Professional As the Technical Service Representative, you will be an important part of delivering excellent customer service and ensuring sales growth to our...


  • Lafayette, United States PostNet - TX251 Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryFlexible scheduleOpportunity for advancement Are you ready to bring your energetic personality and passion for outstanding customer service to the shipping world? Join the PostNet team, where you'll embark on a journey filled with fun, growth, and exciting challenges! Full-time and Part-time...


  • Lafayette, United States PostNet Full time

    Benefits: Competitive salary Flexible schedule Opportunity for advancement Are you ready to bring your energetic personality and passion for outstanding customer service to the shipping world? Join the PostNet team, where you'll embark on a journey filled with fun, growth, and exciting challenges! Full-time and Part-time positions available. Location -...


  • Lafayette, United States PostNet Full time

    Benefits: Competitive salary Flexible schedule Opportunity for advancement Are you ready to bring your energetic personality and passion for outstanding customer service to the shipping world? Join the PostNet team, where you'll embark on a journey filled with fun, growth, and exciting challenges! Full-time and Part-time positions available. Location -...


  • Lafayette, United States PostNet Full time

    Benefits: Competitive salary Flexible schedule Opportunity for advancement Are you ready to bring your energetic personality and passion for outstanding customer service to the shipping world? Join the PostNet team, where you'll embark on a journey filled with fun, growth, and exciting challenges! Full-time and Part-time positions available. Location -...


  • Lafayette, United States At Home Stores LLC Full time

    Job Description $13.00-14.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier...


  • Lafayette, LA 70503, United States T.J. Maxx Full time

    T.J. Maxx - 5700 Johnston Street 70503 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer engagement; Observe...


  • Lafayette, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $11.60 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...


  • Lafayette, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $11.60 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...


  • Lafayette, United States Gagnon's Party Rentals Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical and logistical issues. Our perfect Candidate has ambitions to grow in the Events industry as a future Event Planner or Event...


  • Lafayette, United States Compass Visual Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Rep/ Order Technician to join our team! This is the perfect blend of customer interaction and collaborative technical work. Bring a positive attitude and we'll train you on the job!Responsibilities:Work with customers to build relationships and enter their customer orders.Work with team to...


  • Lafayette, United States Coors Remodeling Inc. Full time

    If you're upbeat, detail-oriented, and great with people, then **Coors Remodeling, Inc.** has the job for you! Join our **Lafayette, IN** team as our new **full-time Customer Service Rep** and make a direct impact on our success and client satisfaction. This role is perfect for a highly organized person with great communication skills. We offer a...

  • Contract Position

    2 weeks ago


    Lafayette, United States InnoCom Full time

    Job DescriptionJob DescriptionPosition: Technical Service Representative/ Certified Optima Solutions Professional/ Associate Customer Service Rep 1Location: Lafayette, IN Duration: 12+monthsPay Rate: $24/hr on w2 without benefitsDescription:As the Technical Service Representative, you will be an important part of delivering excellent customer service and...

  • Customer Service Lead

    4 weeks ago


    Lafayette, IN 47901, United States Burlington Full time

    Burlington - JobID: 218932 [Department Manager] As a Customer Service Lead at Burlington, you'll: Direct cashier coverage and customer flow at the front of lines to ensure efficient service; Assist management team in communicating promotions and company updates; Monitor and validate returns, exchanges, check authorizations, voids, and other transactions;...

  • Food Service Worker

    3 weeks ago


    Lafayette, United States Subway of Lafayette Full time

    Job DescriptionJob DescriptionWe are seeking a Food Service Worker / Sandwich Artist to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.Responsibilities:Serve food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at...


  • Lafayette, United States Tippecanoe County Government Full time

    Job DescriptionJob DescriptionPOSITION: Customer Service Assistant/SecretaryDEPARTMENT: Prosecuting AttorneyWORK SCHEDULE: 8:00 a.m. - 4:30 p.m., M-FSALARY: $1,616.38 BiweeklyIncumbent serves as Customer Service Assistant/Secretary for the Prosecuting Attorney, responsible for receiving and assisting the public.DUTIES:Answers telephone/switchboard for...


  • Lafayette, United States Viemed Healthcare Inc. Full time

    Essential Duties and Responsibilities * Motivate, lead, coach and develop employees in the successful processing of orders and patient satisfaction. Measures, documents and communicates employee competencies, capacity and performance. * Develop, implement and manage the intake and documentation requirements for the company's core sleep product lines that...

  • Recovery Associate>

    2 weeks ago


    Lafayette, United States Rural King Full time

    Rural King - JobID: 21403 [Customer Service / Retail Associate] As a Recovery Associateiate at Rural King, you'll: Assist customers with purchasing decisions and load outs; Give consistent quality customer service ensuring a successful shopping experience; Merchandise, stock, and assemble merchandise; Be familiar with all advertised items and their...


  • Lafayette, United States VieMed Full time

    Essential Duties and ResponsibilitiesMotivate, lead, coach and develop employees in the successful processing of orders and patient satisfaction. Measures, documents and communicates employee competencies, capacity and performance.Develop, implement and manage the intake and documentation requirements for the company's core sleep product lines that align...

  • Service Associate

    4 weeks ago


    Lafayette, United States First Merchants Bank Full time

    **As part of this role, you will**: - Provide excellent customer service by: - Responding to customer requests for banking transactions. - Answering customer inquiries and problems with solutions that meet the customer’s current needs. - Continually building customer loyalty and customer advocates. - Contribute to overall banking center operation by: -...